Korean Bilingual Medical Virtual Assistant – Customer Service
Job Description:
- Prepares and assembles medical record documentation/charts for physician
- Ensures medical record compliance by self-documentation attestation.
- Updates patient history, physical exam, and other pertinent health information in the patient
- Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
- Monitors the duration of basic lab results and screening procedures.
- Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
- Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
- Demonstrate understanding necessary to assess, review and apply criteria
Requirements:
- Previous experience in a customer service or healthcare-related role preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in Microsoft Office and electronic medical records (EMR) systems
- Compassionate and empathetic demeanor
- Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
- Webcam, Noise Cancelling headset, 30mbps internet speed or above
- Dedicated place at home for work
Benefits:
- Complimentary Medical Coverage
- Life & Disability Insurance
- Opportunities for career advancement and professional development
- Collaborative and supportive work environment
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