Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)
Job Title: Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)
Job Description
Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune Job Description: The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to: Design, Deploy, Review and Assess the health of the infrastructure and clients Upgrade, update and maintain the SCCM hierarchy Troubleshoot issues with infrastructure and clients Tune and optimize for performance Assist with reporting Assist in setting up SCCM Co-Management with Intune Assist in planning, reviewing and troubleshooting Software Updates feature Assist in planning, reviewing and troubleshooting Task Sequences Provide training in all areas of SCCM to ensure customer goals are met Ideal candidate experience: 3 years working as a depth expert and technology owner or consultant for SCCM Ability to present to multiple levels of customer leadership. Ability to act as a consultant and architect for multiple customers. Broad knowledge across multiple scenarios: Windows Desktop/Server Management using SCCM SQL Server, Active Directory, Certificates, IIS, DNS, Security Package/Application creation Desktop OS Upgrades using different approaches Intune and Co-Management experience SSRS Reporting and/or PowerBI experience PowerShell scripting Deep level knowledge in at least 3 of the above categories Technical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune: Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following: Infrastructure Design Deployment Upgrades Maintenance, Health, Tuning Troubleshooting Windows Desktop Upgrades Software Updates Compliance Software Distribution Security Intune SQL Server Report Development Network Troubleshooting Related Skills: Active Directory DNS/Network SQL Server IIS Certificates Tools SQL Profiler, PowerShell, Process Monitor Location: DEU Work-at-Home Language Requirements: Time Type: Full time Apply To This Job