Performance Manager

Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities. Role Summary The Performance Manager serves as a strategic advisor to dealers, helping them achieve measurable ROI through adoption and effective use of the Lotlinx platform. This role is responsible for retention, upsell, and client success across an assigned portfolio of accounts.

Key Responsibilities

Manage performance and outcomes across assigned dealer accounts, driving platform adoption and measurable results. Serve as a trusted partner to dealership leadership and staff, translating data insights into actionable business improvements. Monitor key account metrics and proactively address risks or growth opportunities. Collaborate cross-functionally with Sales, Product, and Marketing to ensure dealer success. Identify upsell opportunities and expand platform usage within dealer groups. Support strategic initiatives that enhance customer satisfaction and long-term value. Travel periodically to engage high-value clients and conduct strategic on-site reviews. Qualifications 5+ years of relevant management experience in automotive retail, digital marketing, or SaaS account management. Strong understanding of dealership operations and digital advertising performance metrics. Skilled in analyzing data, interpreting KPIs, and presenting insights to senior leaders. Proficiency with CRM tools (Salesforce or similar) and Excel (pivot tables, lookups). Comfortable working in a fast-paced, technology-driven environment. Bachelor’s degree preferred, or equivalent professional experience. Preferred Skills Familiarity with Google Analytics, GA4, or digital marketing platforms. Experience with SaaS implementation or client success models. Proven track record of exceeding retention or upsell goals. Competencies Outstanding relationship management, interpersonal and communication skills. Comfortable working in a fast-paced, technology-driven environment. Exceptional listening skills, with the ability to detect problems / risks. Superior customer-focused approach at all times. Highly motivated self-starter, capable of working in a team environment. Highly attentive to detail with a data-driven mindset Compensation: Base salary starting at $120,000, plus a generous commission package. Benefits: Comprehensive benefits package including medical, dental, and vision coverage, along with a 401(k) matching program. Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Lotlinx is not currently able to offer sponsorship for employment visa status. Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada. Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive. Apply To This Job