Experienced Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics – Web & Cloud Application Development
Job Summary:
At arenaflex, we're on a mission to revolutionize the way we approach customer and marketing data, applied AI, and analytics. We're seeking an experienced and visionary Sr Director to lead our Customer and Marketing organization, driving strategic vision, innovation, and results-oriented culture across our teams. As a key member of our leadership team, you'll set the overall strategic vision for our data product portfolio and AI product-technology team, ensuring we deliver top-line sales and productivity improvements. If you're a seasoned leader with a passion for data-driven decision making, innovation, and customer-centricity, we want to hear from you.
About arenaflex:
arenaflex is a leading innovator in the field of customer and marketing data, applied AI, and analytics. We're committed to empowering our customers with actionable insights, driving business growth, and fostering a culture of innovation and experimentation. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for data-driven decision making and customer-centricity.
Key Responsibilities:
As our Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be responsible for:
- Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision.
- Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements.
- Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs.
- Owning annual planning for the product portfolio and representing the team in discussions with executives.
- Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability.
- Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio.
- Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability.
- Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve.
- Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution.
- Engaging with internal and external thought leaders to drive product leadership within the portfolio.
- Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners.
- Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals.
- Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential.
- Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders.
- Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient.
- Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation.
- Collaborating with the broader product and technology management community to understand dependencies and create a community of practice.
Essential Qualifications:
* 12 years of experience in software engineering, data science, and/or product management
- 7 years of direct team leadership experience across software engineering, product management, or data science
- Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model
- Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree)
Preferred Qualifications:
* Experience working with software development teams to launch online products
- Experience with large-scale order management and inventory systems
- Experience with customer relationship management systems
- Master's degree in business administration or similar advanced degree
What We Offer:
* Competitive salary range: $179,000.00 - $340,100.00 annually
- Opportunity to work with a leading innovator in the field of customer and marketing data, applied AI, and analytics
- Collaborative and inclusive work environment
- Professional development opportunities
- Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off
- Flexible remote work arrangements
Work Environment and Company Culture:
arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive of our employees' well-being. We believe in fostering a culture of innovation, experimentation, and customer-centricity, where our employees feel empowered to take risks, learn from failures, and drive business growth. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for data-driven decision making and customer-centricity.
How to Apply:
If you're a seasoned leader with a passion for data-driven decision making, innovation, and customer-centricity, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Opportunity Employer:
arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Benefits:
arenaflex offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off. For information regarding our benefit programs and eligibility, please visit our benefits page.
Remote Work Arrangements:
arenaflex offers flexible remote work arrangements. Lowe's hourly remote associates cannot reside in Alaska, California, or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Note:
This job posting is subject to change and may be updated at any time. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. Apply for this job