Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Web & Cloud Application Development

At arenaflex, we're not just a customer experience (CX) company – we're a team of passionate individuals dedicated to creating memorable moments for our customers, colleagues, and friends. With over 20 years of experience in hiring for our customer support roles, we've perfected our application technology to benefit both our customers and our team members. We're now looking for Seasonal Customer Service Representatives to join our dynamic team and take their careers to the next level.

Why arenaflex?

arenaflex is a global leader in the CX industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.

Responsibilities:

As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you will be responsible for:

• Providing basic technical support via phone or chat to our customers
• Delivering an exceptional support experience that exceeds our customers' expectations
• Interacting and communicating effectively with a variety of customers, including those with diverse backgrounds and needs
• Providing a memorable and delightful experience that leaves a lasting impression on our customers
• Working collaboratively with our team to resolve customer issues and improve our services

What We Offer:

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Flexibility:

Work from the comfort of your own home, with a flexible schedule that allows you to balance your work and personal life.

Computer Equipment:

We provide all the necessary computer equipment, including a monitor, to ensure you have everything you need to succeed.

Full-Time Schedule:

Enjoy a full-time schedule with the opportunity to become permanent after completing your seasonal role.

Competitive Pay:

Earn $14/hour, with incentive opportunities to reward your hard work and dedication.

Hands-on Training:

Receive 100% paid training to ensure you have the skills and knowledge needed to excel in your role.

Internal Mobility:

Take advantage of our internal mobility program, which has promoted 84% of our managers from within.

Employee Discounts:

Enjoy discounts on products and services from top brands.

Referral Bonuses:

Refer friends and family to arenaflex and earn referral bonuses.

EverBetter Wellness Program:

Participate in our comprehensive wellness program, designed to support your physical and mental well-being.

Requirements:

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Location:

Must reside in the United States, with a preference for applicants living within a 50-mile radius of our local sites.

Qualifications:

High School Diploma or GED Equivalent, with a minimum age of 18.

Equipment and Internet:

Must have a: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair

About arenaflex:

arenaflex is a global leader in the CX industry, with a commitment to creating memorable moments for our customers, colleagues, and friends. We're passionate about innovation, digital solutions, and the expertise and empathy of our employees. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands.

EEO:

arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

How to Apply:

If you're passionate about creating memorable moments for our customers and colleagues, we encourage you to apply for this exciting opportunity. Visit our website at [www.arenaflex.com](http://www.arenaflex.com) to learn more about our company culture and values. Apply now and take the first step towards a rewarding career with arenaflex! Apply for this job