Experienced Part-Time Customer Service Associate - Tool Rental - Flexible Clover, SC (N York County)
Join arenaflex, a Fortune 50 Home Improvement Company, in Providing Exceptional Customer Service and Growing Your Career Are you passionate about delivering top-notch customer service and helping people achieve their home improvement goals? Do you want to work for a company that values its employees and provides opportunities for growth and development? Look no further than arenaflex, a leading home improvement retailer with a commitment to excellence and a passion for serving its customers.
About arenaflex
arenaflex is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
Your Impact at arenaflex
As a Customer Service Associate at arenaflex, you will play a critical role in delivering exceptional customer service and helping customers achieve their home improvement goals. You will be the face of arenaflex, welcoming customers to our stores and providing them with the information and support they need to make informed purchasing decisions. Your passion for customer service, combined with your genuine care for people, will make a lasting impression on our customers and help build loyalty and trust in our brand.
How We Support You
At arenaflex, we believe in supporting our associates in their personal and professional growth. We offer a range of benefits and programs to help you achieve your goals, including:
- Competitive Pay and Flexible Schedules: We offer competitive pay rates and flexible scheduling options to fit your needs.
- Multiple Health Insurance Options: We provide multiple top-tier health insurance options to ensure you and your family have access to quality healthcare.
- Tuition Assistance Program: Our tuition assistance program helps you pursue your educational goals and advance your career.
- 401(k) and Employee Stock Purchase Program: We offer a company-matching 401(k) and optional Employee Stock Purchase Program to help you save for your future.
- Associate Discount: You'll enjoy a 10% discount on all arenaflex products and services.
- Track to the Trades Program: Our Track to the Trades program helps you develop new trade skills and advance your career in the trades.
Your Day at arenaflex
As a Customer Service Associate, you will be responsible for:
Welcoming customers to arenaflex and providing them with exceptional customer service
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Assisting customers with locating and handling merchandise
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Down stocking merchandise by looking for empty areas on shelves and replenishing supplies
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- Processing orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally training in other areas of the store to help deliver the best customer service.
Preparing merchandise in your department based on customer needs
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Guiding customers through shopping or checkout
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Completing other duties as assigned
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Key Responsibilities
* Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver the best customer service.
- Prepare merchandise in your department based on customer needs.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Minimum Qualifications
* 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 Months Experience using common retail technology, such as smart phones and tablets.
- Reading, writing, and performing basic arithmetic (addition and subtraction).
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
Preferred Qualifications
* 6 months of Retail and/or customer service experience.
- Bi-lingual skills.
- Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
Lowes Commitment to Growth and Teamwork
arenaflex's commitment to growth and teamwork extends to the community as well. We strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting Methods
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
Equal Opportunity Employer
arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Apply Now
If you are passionate about delivering exceptional customer service and helping people achieve their home improvement goals, apply now to join the arenaflex team. We look forward to hearing from you! Apply for this job