Experienced Full Stack Pharmacy Technician – Patient-Centric Care and Data Entry

At arenaflex, we're revolutionizing the pharmacy industry by transforming our pharmacy technician positions into patient-centric roles. As an arenaflex Pharmacy Technician or Pharmacy Technician Apprentice, you'll be at the forefront of delivering exceptional customer experiences and developing strong patient relationships. Our pharmacy is the heart of our business, and our pharmacy technicians enjoy the latest technology and support to grow their careers and achieve their dreams.

About arenaflex

arenaflex is a leading American pharmacy and retail company with a significant presence in the USA and other countries. Founded in 1901 and headquartered in Deerfield, Illinois, arenaflex operates a vast network of retail drugstores, offering a wide range of products, including prescription medications, over-the-counter drugs, health and wellness products, cosmetics, and convenience items. Our global presence extends beyond the U.S. through partnerships and acquisitions.

Our Commitment to Employee Development

At arenaflex, we're dedicated to providing our employees with opportunities for growth and development. Our "earn while you learn" pharmacy technician training program, recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor, offers an entry point to a career in healthcare through guided steps towards becoming a Pharmacy Technician Certification Board (PTCB) licensed Pharmacy Technician. This apprenticeship program provides a nationally recognized, portable credential to enhance your career.

Job Summary

We're seeking an experienced Full Stack Pharmacy Technician to join our team. As a key member of our pharmacy team, you'll be responsible for assisting pharmacists, operating pharmacy systems, and providing exceptional customer service. If you're passionate about delivering patient-centric care and have a strong background in data entry, we encourage you to apply.

Key Responsibilities

* Assist pharmacists in the exercise of pharmacy, under direct supervision, in accordance with national and federal regulations

• Use pharmacy systems to retrieve patient and drug information and process prescriptions
• Model and provide a unique and delightful customer experience
• Engage customers and patients by greeting them and offering assistance with services and products
• Resolve customer issues and answer inquiries to ensure a superior customer experience
• Develop strong relationships with most valuable customers
• Perform duties as assigned by the Pharmacy Manager, personnel Pharmacist, and Store Supervisor, including utilizing pharmacy systems to enter patient and drug records, filling prescriptions, and verifying medication accuracy
• Assist pharmacists in scheduling and maintaining work flow
• Report prescription errors to the pharmacist on duty and adhere to company policies and procedures regarding pharmacy errors and the quality improvement program
• Adhere to the arenaflex Co. Policy regarding accurate dispensing throughout all applicable prescription dispensing activities
• Register all related sales on assigned cash register, collect and handle coins as required
• Take customers to the OTC aisle when possible to assist in finding merchandise
• Handle telephone calls that don't require the personal attention of the pharmacist, including those to physicians
• Method (correct and resubmit) claims for third-party prescription services in a timely and efficient manner, and perform other clerical responsibilities as assigned by the Store Manager
• Assist and support the Pharmacy Department on stock management activities, including ordering, unpacking, checking, and storing shipments of prescription drugs
• Maintain knowledge of company asset safety procedures and document claims for warehouse overages (merchandise received but not billed), shortages (merchandise billed but not obtained), order errors or broken goods related to Rx capsules
• May assist pharmacists in administering medical services, including the collection and proper labeling of blood/urine samples from patients and other medical services as required
• Assist the Pharmacy Supervisor and personnel Pharmacist in developing and maintaining strong relationships with the local medical community, including physicians, nurses, and other healthcare providers, through clinical provider detailing and outreach to healthcare agencies, retirement homes, nursing homes, and other forums for reinforcing growth opportunities
• Assist with outdoor and indoor maintenance by ensuring the pharmacy department is stocked with sufficient supplies, clean, neat, and orderly in appearance and condition
• Comply with all company guidelines and procedures; maintain respectful relationships with coworkers
• Complete unique assignments and other responsibilities as assigned

Education & Personal Development

* Earn and maintain PTCB certification through the arenaflex pharmacy technician training program and/or state required certification/registration

• Attend training and complete PPLs requested by the manager and acquire continuing education credit
• Maintain expertise and skill in healthcare and pharmacy, including latest information and developments
• Through completion of the arenaflex pharmacy technician apprenticeship program, experience qualifies for 8 (8) college credit hours as recognized by the American Council on Education (ACE)

Basic Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Must be able to work in a fast-paced environment and adapt to changing priorities
• Must be able to lift up to 25 pounds and stand for long periods of time

Preferred Qualifications

* Choose to have six months of experience in a retail environment

• Choose to have previous work experience with arenaflex
• Desire to have strong math skills to fill prescriptions accurately, including counting, measuring, and weighing medications
• Desire to have good computer skills
• Desire to have knowledge of store inventory management
• Prefer PTCB certification

Benefits at arenaflex

* Competitive salary and benefits package

• Comprehensive health, dental, and vision coverage options for employees and their families
• Prescription savings for employees and their families
• Retirement savings plans, including 401(k) plans, to help employees save for their future
• Employee stock purchase plan with a discount
• Opportunities for career growth and development within the company
• Paid time off, including vacation days, holidays, and sick leave
• Education assistance and tuition reimbursement programs
• Employee discounts on products and services offered in arenaflex stores
• Health and wellness programs and resources to support employee well-being
• Flexible work arrangements, including part-time and full-time positions
• Employee assistance program to support employees with personal and professional challenges
• Diversity and inclusion initiatives and employee resource groups

How to Apply

If you're passionate about delivering patient-centric care and have a strong background in data entry, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at arenaflex. Apply Job! Apply for this job