Part Time/Casual Customer Service & Sales Assistant – arenaflex Retail Services
Join the arenaflex Retail Services team and embark on an exciting journey in the world of retail! As a Part Time/Casual Customer Service & Sales Assistant, you will be an integral part of our dynamic team, contributing to the success of our high-volume, multi-channel retail operations. arenaflex Retail Services is a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni, and visitors at Cornell University.
About arenaflex Retail Services
arenaflex Retail Services is a hub of activity on the Cornell University campus, offering a unique and rewarding work experience. Our team is dedicated to delivering legendary customer service, providing a positive shopping experience, and producing excellent financial results. As a Part Time/Casual Customer Service & Sales Assistant, you will be part of a collaborative and supportive environment, working alongside a diverse team of professionals who share a passion for retail and customer service.
Job Summary
We are seeking motivated and dependable individuals to join our team as Part Time/Casual Customer Service & Sales Assistants. As a key member of our team, you will be responsible for providing exceptional customer service, supporting sales and visual merchandising efforts, and contributing to the overall success of our retail operations. This is an excellent opportunity to gain valuable retail experience, develop your skills, and build a strong foundation for a career in the retail industry.
Responsibilities
As a Part Time/Casual Customer Service & Sales Assistant, your key responsibilities will include:
- Sales and Service: Greet and welcome customers, provide product information and guidance, and ensure a high-quality customer service experience.
- Visual Merchandising: Assist in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitor assigned areas for product restocking and recovery.
- Point of Sale Support: Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures.
- Inventory & Order Fulfillment Support: Help receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and possibly handle seasonal perishable goods.
- Customer Care: Support the digital and in-store shopping experience by assisting with responding to customer inquiries.
We Value Your Abilities
As a Part Time/Casual Customer Service & Sales Assistant, we value your ability to:
- Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customers' needs.
- Greet and welcome customers into the department.
- Work successfully as part of a team.
- Be dependable in your attendance and punctuality, as well as flexible in your schedule based on business needs.
- Demonstrate excellent communication skills.
Qualifications
To be successful in this role, you will need:
- A pleasant personality and excellent customer service skills.
- Moderate computer/systems competency.
- Excellent oral and written communication skills.
- Ability to occasionally climb ladders.
- Ability to lift and/or move up to 50 pounds as needed.
- Ability to stand for long periods of time.
- Prior retail sales experience is helpful but not required.
What We Offer
As a Part Time/Casual Customer Service & Sales Assistant at arenaflex Retail Services, you will enjoy:
- A competitive hourly rate starting at $16.25.
- A variable schedule based on availability, business needs, and work performance.
- Opportunities to work in a dynamic and supportive team environment.
- A chance to develop your skills and gain valuable retail experience.
- A comprehensive training program to help you succeed in your role.
How to Apply
If you are a motivated and enthusiastic individual who is passionate about customer service and retail, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online application system. We look forward to hearing from you!
About arenaflex
arenaflex is a dynamic and innovative organization that values diversity, equity, and inclusion. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, identity, or experience. As an equal opportunity employer, we welcome applications from diverse candidates who share our values and are passionate about making a difference in the retail industry.
Notice to Applicants
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at arenaflex as well as some of your rights and responsibilities as an applicant.
EEO Statement
arenaflex is an equal opportunity employer and does not discriminate on the basis of any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Contact Us
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected]. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected]. Apply for this job