Retail Operations Specialist

We’re looking for a highly organized, detail-driven operator to support our growing retail team. This role is ideal for someone who thrives in execution-heavy environments and knows how to keep complex retail operations moving without dropping the ball. You’ll be the operational backbone behind key retail accounts—owning shipment coordination, purchase order accuracy, retailer communication, and compliance across major partners like Walmart, Menards, and Dollar General. What You’ll Own Coordinate outbound shipments and ensure on-time delivery to key retail partners Manage routing guide compliance, booking, and scheduling requirements Maintain and monitor purchase orders with accuracy across systems Serve as a point of contact for retailer logistics and buyer communication Ensure labeling and compliance standards are met to avoid chargebacks Track, dispute, and resolve deductions tied to shipping/compliance issues Keep internal teams aligned on order status, delays, and operational blockers Partner cross-functionally with warehouse, logistics, and sales teams What We’re Looking For 1–3 years of experience in retail operations, logistics, or supply chain support Experience working with retailer portals (Walmart Retail Link, Menards, Dollar General, etc.) Strong understanding of routing guides, retail compliance, and labeling standards Comfortable managing POs in ERP/order systems (NetSuite, SAP, Dynamics, etc.) Strong Excel / Google Sheets skills Clear written communication and strong operational judgment Able to manage multiple moving pieces in a fast-paced environment Bonus Points For EDI experience (850 / 856 / 810) LTL / FTL freight coordination Chargeback / deduction dispute experience 3PL or warehouse operations exposure If you’re operationally strong, solutions-oriented, and know how to manage complexity without losing momentum, we’d love to hear from you. Location Mexico (Remote) Department Operations - Consumer Employment Type Contractor Full Time Apply To This Job