Strategic Account Manager, Restoration

Your Work Matters As a Strategic Account Manager, you’ll design, drive, and execute strategic account plans that unlock profitable expansion, deepen relationships, and turn complex purchasing needs into long-term partnerships. Your work influences how large-scale spaces get built and how we compete in a fast-moving market. Your Day Consists Of Owning the strategy and execution for major commercial accounts—prospecting, negotiating, and expanding relationships across regional and national footprints. Developing detailed sales plans and forecasts that guide margin, pricing, and custom program decisions, including private-label offerings. Leading RFP/RFQ responses, navigating long bid cycles, and coordinating deeply with internal partners to ensure accuracy, competitiveness, and value. Acting as the industry intelligence hub—sharing market, customer, and competitive insights that shape product, supplier, and marketing strategies. Building strong, trust-driven relationships with commercial clients through regular touchpoints, events, onsite visits, and problem-solving that keeps projects moving. Identifying new opportunities within assigned accounts and opening doors to prospective buyers through referrals, research, and proactive outreach. You’ll Be Successful With 5+ years managing major or national accounts with long commercial sales cycles—and a consistent track record of meeting or exceeding multi-million-dollar revenue targets. Experience working within complex construction or flooring-related environments, navigating bids, specifications, pricing structures, and supplier partnerships. High proficiency with CRM (preferably Salesforce), Microsoft Suite, and data-driven forecasting tools to manage pipelines and drive decision-making. Strong negotiation, communication, and relationship-building skills that help you influence stakeholders, solve problems, and maintain trust across large account networks. A self-driven, organized approach that thrives in remote work while delivering reliably on deadlines, follow-through, and detailed documentation. A strategic mindset paired with the hands-on hustle to identify opportunities, pursue leads, and close high-value business. Work Environment / Physical Expectations Primarily a sedentary role with extended periods of sitting, though occasional walking, standing, or light physical activity (lifting up to 20 lbs) may be needed. Work is typically performed in a quiet to moderate office setting, with occasional exposure to active warehouse environments and moving equipment. Occasional travel required including air and car travel Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Apply To This Job