Business Analyst II - BRM Support
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Business Analyst II - BRM Support Job Title: Information Technology BA II Agency: Health & Human Services Comm Department: TMMIS IT Cust. Serv. Mgmt. Posting Number: 16224 Closing Date: 05/13/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,098.66 - $8,304.83 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Telework: Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 4601 W GUADALUPE ST Other Locations: MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM IT,Z Prefix Brief Job Description This position provides intermediate level business analysis support to the Business Relationship Management (BRM) function within HHSC. The Business Analyst II supports BRMs by attending business and IT meetings, synthesizing information from multiple stakeholders, and producing clear, accurate deliverables that support decision making and follow up activities. The position assists with the documentation of business needs, requirements, and supporting artifacts; provides portfolio and intake support; and performs light analytical and reporting tasks using established tools and methodologies. Work is performed under general supervision and in accordance with defined standards, templates, and processes. The role supports effective communication and coordination between program areas and IT while ensuring that BRMs can remain focused on strategic relationship management and customer engagement. Essential Job Functions Meeting Support & Documentation (30%) Provides meeting support for BRMs by attending business, program, and IT meetings, capturing discussion outcomes, and producing summaries, action items, and follow-up documentation using established formats. Requirements & Artifact Maintenance (25%) Assists with documenting business needs, requirements, process flows, and supporting artifacts as directed. Ensures documentation is complete, accurate, and maintained in accordance with defined templates and standards. Intake & Status Tracking Support (20%) Supports intake and portfolio tracking activities by organizing documentation, updating status trackers, and maintaining records across multiple initiatives. Escalates missing or unclear information to BRMs for resolution. Reporting & Basic Analysis (15%) Performs basic data analysis, trend identification, and reporting using established tools Supports BRMs by providing analytical inputs to inform discussions and recommendations Coordination & Follow-Up (10%) Coordinates with program staff and IT teams to gather information, confirm updates, and track assigned deliverables. Follows up on action items as directed and ensures information is communicated clearly and accurately. Knowledge, Skills, and Abilities (KSAs) Knowledge of Business analysis principles and documentation techniques IT systems development life cycle concepts Portfolio and intake management practices Skill in Synthesizing complex discussions into clear written deliverables Basic data analysis and reporting Organizing and managing multiple work items Ability to Work under general supervision Collaborate across business and technical teams Apply established standards and methodologies Registrations, Licensure Requirements or Certifications N/A Initial Screening Criteria Education Bachelor’s degree from an accredited college or university in business, information systems, public administration, or a related field Experience Two years of experience in business analysis, requirements documentation, or IT support roles Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Apply To This Job