Experienced Senior Manager Product Management - Customer Experience - Remote

At arenaflex, we're on a mission to revolutionize the way we interact with our customers, and we're looking for a talented Senior Manager Product Management to join our team. As a key member of our product leadership team, you'll play a critical role in shaping the future of our customer experience, driving business growth, and inspiring cross-functional product teams to deliver quality products that meet the needs of our customers.

About arenaflex

arenaflex is a leading innovator in the industry, dedicated to providing unparalleled shopping experiences for our customers. With a strong focus on customer satisfaction, efficiency, and innovation, we're constantly pushing the boundaries of what's possible. Our team is passionate about creating products that make a real difference in people's lives, and we're looking for like-minded individuals to join us on this journey.

Job Summary

As a Senior Manager Product Management, you'll be responsible for leading the strategy and execution of our product development efforts, working closely with cross-functional teams to deliver quality products that meet the needs of our customers. You'll be a key stakeholder in shaping the future of our customer experience, driving business growth, and inspiring innovation across the organization.

Key Responsibilities

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Strategy & Planning (40%):

+ Develop and execute product strategies that align with business goals and customer needs + Collaborate with cross-functional teams to create alignment between products and provide a seamless user experience + Analyze financial and business impact of proposed product updates and activities within portfolio + Prioritize updates to support the enterprise roadmap and allocate funding across products + Identify goals, metrics, and analytics to measure product performance and make recommendations for improvement

Delivery & Execution (30%):

+ Drive product development by reviewing performance and directing work efforts of product teams + Document, review, and validate products to meet quality and change control standards + Understand enterprise goals and KPIs to deliver value against them + Resolve issues within or across product teams that may impair delivery of quality products + Provide guidance on design of products while balancing dependencies and integration with other products

People (30%):

+ Provide leadership, mentoring, and coaching to Product Managers + Attract, retain, and develop top talent to build a world-class Product Management team + Conduct annual and mid-year reviews, reviewing individual development plans and providing performance feedback + Foster collaboration with team members to drive value, identify, and resolve impediments

Essential Qualifications

* 6-8 years of relevant work experience in product management, preferably in a modern software development environment

• Mastery of modern software development product management practices and agile methodologies
• Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
• Mastery of working as part of a collaborative, cross-functional, modern software design and development team
• Proficiency in creating, prioritizing, and accepting user stories
• Proficiency in conducting user research and testing to understand needs

Preferred Qualifications

* 8+ years of relevant work experience in product management, preferably in a modern software development environment

• Mastery of working as a Product Manager in a fast-paced, fluid environment where priorities shift on a regular basis
• Proficiency in creating, prioritizing, and accepting user stories
• Proficiency in conducting user research and testing to understand needs
• Mastery of identifying goals, metrics, and analytics to measure product value
• Proficiency in conducting competitive research and analysis

Competencies

* Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs

• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Develops Talent: Developing people to meet both their career goals and the organization's goals
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

Work Environment and Culture

* arenaflex is a remote-friendly company, and this role can be performed from anywhere in the United States

• Our team is passionate about creating a culture of innovation, collaboration, and customer satisfaction
• We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development

How to Apply

If you're a motivated and experienced product management professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you! Apply Job! Apply for this job