Experienced Customer Service-Payment Collection Representative – Remote Work Opportunity for Florida Residents

Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join the arenaflex team as a Customer Service-Payment Collection Representative. As a remote worker, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team.

About arenaflex

arenaflex is a leading provider of innovative solutions in the customer service industry. We pride ourselves on delivering exceptional experiences to our customers, and we're looking for talented individuals like you to help us achieve this goal. Our remote work teams are designed to provide a collaborative and inclusive environment, where you can grow and develop your skills while working from the comfort of your own home.

What You'll Do

As a Customer Service-Payment Collection Representative, you'll be responsible for:

• Making outbound (some inbound) phone calls to assist customers with collection of payments on their accounts
• Providing knowledgeable answers to customers, giving them peace of mind that issues are resolved
• Keeping in touch with your managers for tips and feedback on how to improve your performance
• Utilizing scripted customer feedback to ensure you're always prepared with a solid response

Who You Are

* You have prior customer service experience, such as retail, sales, or wait staff

• You have access to a quiet place to work from home and a reliable internet connection
• You have a GED or High School Diploma
• You're able to quickly type out customer notes on a standard keyboard (no autocorrect fails here!)

Where & When You'll Work

* We operate 7 days a week, with flexible scheduling options

• Schedules are consistent week-to-week, so you can make plans ahead of time
• Training will be done remotely via video meetings at the required schedule for two weeks: Monday through Friday 8am-4:30pm Eastern Time
• After training, the regular schedule will be: 11am-7:30pm Eastern Time, including one weekend shift

What You Can Expect From Us

* Paid time off to spend on whatever you enjoy

• A consistent schedule, with flexible scheduling options
• Birthdays off paid! Full-time staff with excellent attendance are rewarded with birthdays off (or the following day if preferred)
• We're proud to be an equal opportunity employer, committed to EEO regardless of race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender, identity, disability, or veteran status

Benefits & Incentives

* Competitive and reliable base rate: $14 per hour plus commission

• Bonus and commission incentives: earn an additional 50% of your hourly wages just in incentives
• Full benefits package, including medical, dental, vision, and life insurance
• Ancillary coverages to help with other needs, such as maternity pay and other life events
• Paid time off based on how much you work: the more hours you put in, the more hours you earn off with pay

Why Join arenaflex?

* We're a dynamic and supportive team, committed to delivering exceptional experiences to our customers

• We offer flexible scheduling options, so you can make plans ahead of time
• We're proud to be an equal opportunity employer, committed to EEO regardless of race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender, identity, disability, or veteran status
• We offer a range of benefits and incentives, including paid time off, birthdays off paid, and a competitive base rate

How to Apply

If you're a motivated and customer-focused individual with a passion for helping others, we invite you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. Apply Now!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to EEO regardless of race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender, identity, disability, or veteran status. We welcome applications from diverse candidates and are committed to creating a workplace that is inclusive and respectful of all employees. Apply for this job