Experienced Crisis Intervention Specialist – 24/7 Mental Health Support

At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities to serve all ages in a variety of settings. Our trauma-informed organization endorses an organizational culture built on understanding, recognizing, and responding to those affected by trauma to strengthen resilience for our clients, staff, and community. We're seeking an experienced Crisis Intervention Specialist to join our dynamic team on a 24/7/365 mental health crisis/suicide prevention focused team. As a remote position, you'll handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. Your role will be to provide brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress.

About the Role

This is a unique opportunity to make a difference in the lives of individuals in crisis. As a Crisis Intervention Specialist, you'll be responsible for providing telephonic or chat clinical screenings and risk assessments, answering crisis contacts via the chat/text platform, and conducting follow-up calls for individuals who are deemed moderate to high risk for suicide. You'll also participate in ongoing supervision, training, and team meetings, and assist with administrative tasks as needed.

Key Responsibilities

* Provides telephonic or chat clinical screenings and risk assessments

• Answers crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
• Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
• Meets the ethical and clinical standards in compliance with all accreditation
• Actively participates in ongoing supervision, training, and team meetings
• Assist in administrative tasks as needed

Knowledge, Skills, and Abilities

* Effectively communicate via written, verbal, in-person, and virtual methods

• Demonstrates high-level customer service skills and professional etiquette
• Demonstrates knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
• Knowledge of suicide assessments
• Skill in providing crisis intervention

Requirements

* Bachelor's degree in behavioral science, Psychology, Social Work, or related field

• Certified Peer Recovery Specialist
• Six months to one year of related crisis experience
• Ability to work in a fast-paced environment and prioritize tasks effectively

Work Environment and Culture

At arenaflex, we're committed to creating a workplace that reflects the growing world around us. Our inclusive culture encourages, supports, and celebrates the diverse voices and experiences of our employees. We strive to create a workplace that empowers everyone to feel safe, welcomed, and valued.

Benefits and Perks

* Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Compensation

* Pay range: $19.10-$26.80

How to Apply

If you're passionate about making a difference in the lives of individuals in crisis, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our commitment to delivering care that changes people's lives. Apply Now!

Equal Opportunity Employer

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's merit and qualifications directly related to professional competence. arenaflex does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Apply for this job