Experienced Data Administrator – Core Data Management and Customer Support (Remote, Online)

Join arenaflex, a renowned leader in the industry, as a highly skilled Data Administrator in our dynamic team. As a Data Administrator, you will play a vital role in maintaining data accuracy in core data management systems, particularly assisting in keeping track of records and B2B client account data. Your duties will include handling request volumes, addressing inquiries, troubleshooting, and resolving issues while implementing data integrity requirements in a timely manner to meet service level targets.

About arenaflex

arenaflex is a company that has been at the forefront of innovation and excellence since its inception. We are known for our commitment to growing great leaders who share our passion for service to others. Our company culture is built on the principles of connection, community, and a sense of belonging. We are proud to be an equal opportunity employer and strive to create an inclusive environment for all employees.

Job Responsibilities

As a Data Administrator, you will be responsible for:

• Executing requests to update and maintain client account records in core data management systems
• Troubleshooting and resolving data-related problems
• Providing exceptional customer support to internal and external stakeholders
• Collaborating with cross-functional teams to resolve technical issues and develop new processes
• Assisting in project management and leading initiatives independently, including defining, developing, documenting, and executing multiple related tasks

Requirements

We are looking for individuals with:

• Working knowledge of relational databases and enterprise-wide system interfaces
• Ability to balance multiple priorities and meet deadlines
• Ability to work independently and as part of a team
• Ability to lead cross-functional teams in resolving technical issues and developing new processes
• Ability to assist in project management and lead initiatives independently

Preferred Qualifications

* Bachelor's degree in a related field (e.g., computer science, information technology, business administration)

• Experience in data administration, customer support, or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Skills and Competencies

To succeed in this role, you will need to possess:

• Strong attention to detail and data integrity skills
• Excellent customer service skills and ability to work with diverse stakeholders
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to adapt to changing priorities and work in a fast-paced environment

Career Growth Opportunities and Learning Benefits

arenaflex is committed to the growth and development of our employees. As a Data Administrator, you will have opportunities to:

• Develop your skills and expertise in data administration and customer support
• Collaborate with cross-functional teams to resolve technical issues and develop new processes
• Assist in project management and lead initiatives independently
• Participate in training and development programs to enhance your skills and knowledge
• Take advantage of flexible scheduling and opportunities for paid time off

Work Environment and Company Culture

arenaflex is a dynamic and inclusive company that values diversity and promotes a culture of connection and community. As a Data Administrator, you will be part of a team that is passionate about delivering exceptional service to our customers and stakeholders. Our company culture is built on the principles of:

• Connection: We believe in building strong relationships with our customers, stakeholders, and employees.
• Community: We strive to create an inclusive environment that values diversity and promotes a sense of belonging.
• Service: We are committed to delivering exceptional service to our customers and stakeholders.

Compensation, Perks, and Benefits

arenaflex offers a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Benefits include:

• Competitive hourly rate of $26/hour
• 100% tuition insurance through our arenaflex College Achievement Plan
• Health insurance with a variety of plans to choose from
• Stock and savings programs, including our equity recognition program, Bean Stock
• Flexible scheduling and opportunities for paid time off

How to Apply

If you are a motivated and detail-oriented individual with a passion for data administration and customer support, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our company culture. Apply for this job