Certification Service Representative (CSR) Intern

Compensation Band: 2

Normal Hiring range: $24.00-$27.00 per hour

Your expertise shapes our business

At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit team passionate about making a global impact. Learn more about the CWB Group.

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Our commitment to Diversity, Equity, and Inclusion (DEI)

The CWB Group believes that diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop, and retain the most talented employees from a diverse candidate pool.

Work with us and achieve your career goals

For almost 75 years, our employees have been the backbone of our business, driving our success and extraordinary reputation. We challenge our employees to take charge of their careers and provide growth opportunities, tools, and resources to reach their goals.

What to expect

This is an exciting opportunity to work with us. CWB Group Internship program for the role of Certification Service Representative (CSR) aims to offer aspiring professionals, especially those from diverse backgrounds, a meaningful and inclusive learning opportunity that equips them for a prosperous career in the certification and quality assurance field.

This 10–12-week program provides the CSR Intern with an extensive and comprehensive learning experience in the CWB certification services department. The role includes hands-on training through visits to companies, Union halls, and CWB accredited test centers to deliver certification services such as welder qualification testing. Additionally, the Intern will gain exposure to and understanding of various other products and services offered by the CWB Group to the industry. Furthermore, the intern will receive a free online Level 1 inspector course and will have the opportunity to take the Level 1 inspector certification exam to earn a visual Level 1 inspector certification.

The CWB group strives to create a diverse and fair and inclusive work environment, in our pursuit to realize our vision of being a preferred employer in the industry. 

This includes:

Welders Qualification Testing

• Conduct welder qualification tests for CWB applicants, certified companies, CWB accredited test centers, and Unions in accordance with the relevant certification standards and CWB internal quality procedures.

Other CSR Training 

Auditing

• Engage in various auditing activities to assist CWB applicants and certified organizations to obtain and uphold the certification requirements. 

Procedure Qualification Testing

• Engage in conducting procedure qualification tests to assist CWB applicants and certified organizations to obtain and uphold certification. 

Welding Supervisor Approval 

• Engage in the review and acceptance of welding supervisor applicant qualifications to assist CWB applicants and certified organizations to obtain and uphold certification. 

These activities are carried out in compliance with the relevant standards, as well as in adherence to CWB's internal quality guidelines and procedural instructions.

Other Related Training

• Actively participate in other departmental training. E.g. Client Success, CWB Consulting, CWB Registration, CWB Education etc., Health and Safety
• Successful completion of Level I Inspector Program

Other duties as assigned.

In this position, you will report to the Manager, Corporate Training and Development and will be working remotely from your home office in Montreal, Quebec. CWB has adopted a remote-first working model, where employees will work from their home office, servicing the client within their specified areas either remotely or in person. We are embracing radical flexibility, where employees are encouraged to work a schedule that works best for them, their team, and their clients.

What you bring to the table

• Recent Graduates or students currently enrolled in post-secondary welding programs
• Bilingualism/proficiency in French and English is mandatory
• Knowledge of Welding processes (GMAW, SMAW, FCAW, GTAW)
• Familiarity with welding codes and standards
• Effective communication skills
• Technical Expertise - Ability to read and interpret technical drawings, welding symbols and specifications. Willingness to learn about non-destructive/destructive testing
• Strong attention to detail
• Strong problem-solving abilities
• Effective time management skills
• Proficient in computer skills
• Must be highly motivated, self-directed, and able to work in a fast-paced environment
• Excellent time-management and organizational skills.
• Flexibility with changing priorities, and the ability to remain focused on meeting targeted timelines
• Proficient in Microsoft Office: Outlook, Word, Excel, Power Point
• Valid Driver’s License and access to a vehicle is required for this job
• Candidate should be a resident of Quebec

Safety Requirements

• Comply with all aspects of the CWB Group OH&S Management System
• Use Personal Protective Equipment as required

Additional Requirements

• This position will work out of CWB’s client locations in Montreal, Quebec and as needed from their home office. 
• Travel within the Quebec and surrounding area is required.

The following qualifications are considered assets

• 1-3 years relevant experience as Welder or relevant work experience in Welding Industry
• Knowledge of skilled trades including apprenticeship

Accommodation

The CWB Group is committed to providing accommodation to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us when applying and we will work with you to meet your needs. We welcome applications from all qualified individuals; however, only those under consideration will be contacted. Apply today!

Note: CWB does not presently use Artificial Intelligence (AI) in our recruitment and selection processes.

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