Experienced Crisis Intervention Specialist – 988 Chat/Text Support for arenaflex

At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities to serve all ages in a variety of settings. Our trauma-informed organization endorses an organizational culture built on understanding, recognizing, and responding to those affected by trauma to strengthen resilience for our clients, staff, and community. We're seeking an experienced Crisis Intervention Specialist to join our dynamic team and make a meaningful impact in the lives of those we serve.

Job Summary:

We're looking for a highly skilled and compassionate Crisis Intervention Specialist to join our 24/7/365 mental health crisis/suicide prevention focused team. As a remote employee, you'll be working on the National Suicide Prevention Lifeline (NSPL), also known as 988, providing brief clinical screenings, risk assessments, and appropriate service linkage for individuals experiencing emotional distress. This role requires a bachelor's degree in behavioral science, psychology, social work, or a related field, or a Certified Peer Recovery Specialist certification.

Responsibilities:

As a Crisis Intervention Specialist, you'll be responsible for:

• Providing telephonic or chat clinical screenings and risk assessments to assess for suicide, safety, and identify appropriate community resources to best meet individual needs.
• Answering crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs.
• Conducting follow-up calls for individuals who are deemed moderate to high risk for suicide.
• Meeting the ethical and clinical standards in compliance with all accreditation.
• Actively participating in ongoing supervision, training, and team meetings.
• Assisting in administrative tasks as needed.

Requirements:

To be successful in this role, you'll need:

• A bachelor's degree in behavioral science, psychology, social work, or a related field, or a Certified Peer Recovery Specialist certification.
• Six months to one year of related crisis experience.
• Excellent communication skills, both written and verbal.
• High-level customer service skills and professional etiquette.
• Knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Knowledge of suicide assessments and crisis intervention.
• Ability to work in a fast-paced environment and prioritize multiple tasks.

Work Environment:

As a remote employee, you'll have the flexibility to work from home and enjoy a comfortable and quiet workspace. Our team is dedicated to creating a supportive and inclusive environment that fosters growth and development. You'll have access to ongoing supervision, training, and team meetings to ensure you have the resources and support you need to succeed.

Benefits:

At arenaflex, we're committed to providing our employees with a comprehensive benefits package that includes:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Compensation:

The salary range for this position is $19.10-$26.80 per hour, depending on experience.

How to Apply:

If you're passionate about making a difference in the lives of others and have the skills and experience to succeed in this role, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications.

About arenaflex:

arenaflex is a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. Our trauma-informed organization endorses an organizational culture built on understanding, recognizing, and responding to those affected by trauma to strengthen resilience for our clients, staff, and community. We're committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, safe, and welcomed.

Equal Opportunity Employer:

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's merit and qualifications directly related to professional competence. arenaflex does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

Diversity, Equity, and Inclusion:

arenaflex is committed to a strong culture of diversity, equity, and inclusion. We strive to create a workplace that reflects the growing world around us, where everyone feels empowered, safe, and welcomed. Our approach to diversity is simple – it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our employees.

Quality and Safety:

arenaflex is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety. We strive to create a workplace that is safe, welcoming, and inclusive for all employees.

Apply Now:

If you're ready to make a difference in the lives of others and join a dynamic team that is dedicated to delivering care that changes people's lives, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications. Apply for this job