Experienced Part Time Customer Service/Lot Attendant – U-Haul Equipment Operations and Customer Experience
At arenaflex, we're on a mission to revolutionize the way people move and live. As a leading provider of do-it-yourself moving equipment and services, we're committed to delivering exceptional customer experiences and building a culture of innovation, teamwork, and growth. We're seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service/Lot Attendant. If you're passionate about helping others, enjoy working in a fast-paced environment, and are eager to learn and grow with a dynamic company, we encourage you to apply.
About arenaflex
arenaflex has been serving do-it-yourself movers and their households since 1945. Our vision is to provide innovative, affordable, and reliable moving solutions that make a difference in people's lives. With a strong commitment to customer satisfaction, we've built a reputation for excellence in the industry. Our team is dedicated to delivering exceptional service, and we're looking for like-minded individuals to join our ranks.
Job Summary
As a Part Time Customer Service/Lot Attendant, you'll play a critical role in ensuring that customers receive the highest level of service and support. You'll work closely with our team to provide exceptional customer experiences, manage equipment inventory, and maintain a clean and safe working environment. This is an excellent opportunity to learn and grow with a dynamic company, develop new skills, and build a rewarding career.
Key Responsibilities
* Assist customers inside and outside a arenaflex center with equipment rentals and services
- Use smartphone-based technology to manage rentals and inventory
- Move and hook up equipment, including trucks and trailers
- Clean and inspect equipment on the lot, including checking fluid levels
- Answer questions and educate customers regarding equipment and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane (certification offered through arenaflex upon employment)
- Drive a forklift (certification offered through arenaflex upon employment)
- Participate in ongoing continuous education through arenaflex University
- Perform other duties as assigned
Minimum Qualifications
* Valid driver's license and ability to maintain a good driving record
- Available to work part-time/weekends and holidays
- Ability to be flexible with inside and outside duties (part of the duties is to sanitize the trucks)
- Basic computer knowledge
- Ability to lift and move equipment weighing a minimum of 50 lbs. assisted or unassisted
Preferred Qualifications
* Previous customer service experience
- Experience working in a fast-paced environment
- Basic knowledge of equipment maintenance and repair
- Certification in propane filling and forklift operation (offered through arenaflex upon employment)
Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
Benefits
* Competitive hourly rate
- Opportunities for advancement and career growth
- On-the-job education and training
- $100 hiring bonus
- $300 cash bonus, paid immediately upon completion of arenaflex Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores
- Career stability
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Why Join arenaflex?
* We're a dynamic and growing company with a strong commitment to customer satisfaction
- We offer competitive compensation and benefits packages
- We provide opportunities for career growth and advancement
- We're passionate about innovation and teamwork
- We're dedicated to building a culture of health and wellness
How to Apply
If you're a motivated and customer-focused individual who is eager to learn and grow with a dynamic company, we encourage you to apply. Please submit your application through our website or in person at our location. We look forward to hearing from you! Apply Job! Apply for this job