Experienced Enrollment Analyst – Contract Position (3 Months) at arenaflex
At arenaflex, we're committed to delivering exceptional staffing services that address the critical needs of the technology and healthcare sectors. As a premier recruitment agency, we specialize in connecting highly skilled professionals with top-tier organizations. Our mission is to deliver operational efficiency and excellence in patient care, while fostering a culture of innovation, integrity, and customer service.
We're seeking an experienced Enrollment Analyst to join our team on a 3-month contract basis. As an Enrollment Analyst at arenaflex, you'll play a vital role in extracting, manipulating, analyzing, and assessing enrollment data and requests to support the onboarding of internal and external customers. This administrative role requires a blend of automation and manual analysis to make informed decisions, adhere to company policies, state laws, and regulations for the Enrollment Management team.
Job Summary
The Enrollment Analyst position requires a significant level of coordination and negotiation skills, including the need to simultaneously work with customers, the business (and business partners), and technology teams to identify, assess, define, document, and negotiate for the "best" practices and processes in order to enable the client to meet or exceed its business goals. As an Enrollment Analyst, you'll be responsible for:
Key Responsibilities
- Processing and maintaining dealer customer accounts.
- Updating system profiles and supporting various products related to onboarding, such as dealer customers' ability to contact electronically with lenders and various integration partner providers.
- Responsible for Product/Feature set-up as it pertains to dealers.
- Create dealership profiles within the CAMS.
- Maintain and update user profiles within the CAMS.
- Adhere to all Audit/Policies and Procedures.
- Communicate effectively with any and all internal, dealer, finance source, and Owner contacts.
- Maintain safety, security, and privacy standards throughout all areas of responsibility.
Skills
- Proficient in Microsoft Office products, including Microsoft Word, PowerPoint, Excel, Outlook, and Visio.
Abilities
- Exceptional communication and analytical skills.
- Ability to think critically and problem solve.
- Ability to work in a team environment.
- Strong customer service skills.
- Disciplined, independent worker with professional demeanor.
- Ability to multi-task and properly organize workload according to business need.
- Excellent attention to detail.