Experienced Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) – Join arenaflex's Global Team

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you speak Spanish and English fluently and have a strong desire to work from home? If yes, then arenaflex is the perfect place for you to grow your career and make a real impact on our customers' lives.

About arenaflex

arenaflex is a forward-thinking global organization that values diversity, inclusivity, and employee growth. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our team of over 440,000 game-changers from 70+ countries is united by a shared purpose: to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

Career Growth and Personal Development

As a Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) at arenaflex, you'll join a dynamic team that's passionate about providing outstanding customer service experiences. We'll give you all the training, technologies, and continuing support you need to succeed. Plus, with our range of FREE Learning and Leadership Development programs, you'll have the opportunity to grow your career and develop new skills.

Key Responsibilities

As a Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English), you'll be responsible for:

• Providing inbound customer support using a call flow guide in the customer's preferred language
• Helping customers resolve basic technical issues
• Tracking, documenting, and retrieving information in databases
• Offering additional products and/or services
• Delivering expert customer experiences with a smile

Your Qualifications

To be successful in this role, you'll need:

• The ability to read, write, and speak fluently both Spanish and English
• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:

+ Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher

• Internet Requirements:

+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence

What's in it for you?

As a Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) at arenaflex, you'll enjoy:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the best version of you!

If you're passionate about delivering exceptional customer experiences and have a strong desire to grow your career, then apply today to join arenaflex's global team. We can't wait to hear from you!

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here Apply Job! Apply for this job