Experienced Full Stack Social Media Customer Support Specialist – Music Industry Marketing and Development

At arenaflex, we're on a mission to revolutionize the music industry through innovative marketing and development strategies. As a key member of our Sales and Digital Department, you'll play a vital role in driving our music releases to new heights through social media customer support, digital marketing, and strategic partnerships.

About arenaflex

arenaflex is a leading music center for the entertainment industry, encompassing all aspects of music commercialization and advertising. Our mission is to create unforgettable music experiences that captivate audiences worldwide. With a rich history of innovation and creativity, we're committed to pushing the boundaries of music marketing and development.

Job Summary

We're seeking an experienced Full Stack Social Media Customer Support Specialist to join our dynamic team. As a key member of our Sales and Digital Department, you'll be responsible for providing exceptional customer support, driving digital marketing initiatives, and fostering strategic partnerships with key stakeholders. If you're passionate about music, have a knack for digital marketing, and are eager to join a forward-thinking organization, we want to hear from you!

Key Responsibilities

* Fitness Account Liaison: Track and manage DMG's connections to various fitness applications, including Peloton, Supernatural, and Medrhythms. Develop innovative approaches to support DMG's music releases with wellness partners, considering the unique characteristics and demographics of each platform.

• Advanced Showcasing Drives: Drive digital marketing initiatives to promote DMG's music releases, including social media campaigns, email marketing, and influencer partnerships.
• Inside Constructed Turn Pages: Collaborate with internal teams to create engaging content for DMG's music releases, including webcasts, podcasts, and social media assets.
• Wikipedia Page Update: Ensure accurate and up-to-date information on DMG's Wikipedia page, including music releases, artist bios, and company news.
• UGC Library Demands and Asserting: Manage user-generated content (UGC) library demands and assert DMG's rights to UGC content.
• Verse Conveyance: Ensure timely delivery of music releases to digital platforms, including streaming services, social media, and online marketplaces.
• Voice and Brilliant Speaker Advancement: Stay up-to-date on the latest voice assistant technology (Siri, Alexa, Google) and develop strategies to increase streaming consumption through voice requests and measured results.
• Point Person for Select Digital Accounts: Liaise with select digital partners to market Disney releases for consumption on their platforms, including social asset ideas, advertising ideas, and other creative marketing methods.
• Digital Broadcast Conveyance: Work with internal DMG groups to create webcasts and ensure timely delivery of music releases to digital platforms.

Essential Qualifications

* 3+ years of experience working in digital marketing and development or similar technology fields in the music industry.

• Familiarity with smart speakers and devices, as well as experience working with third-party partners.
• Passion for music and ability to multitask.
• Excellent communication, organization, and follow-through skills.
• Willingness to learn proprietary software as needed.
• Familiarity with Microsoft Outlook and other programs.

Preferred Qualifications

* Bachelor's degree in a related field (music industry, marketing, communications, etc.).

• Experience working in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with social media platforms and digital marketing tools.

Work Environment and Culture

As a member of our team, you'll enjoy a dynamic and collaborative work environment that fosters creativity, innovation, and growth. Our Burbank office offers a unique blend of music industry expertise, cutting-edge technology, and passionate professionals who are dedicated to pushing the boundaries of music marketing and development.

Compensation and Benefits

* Competitive salary range: $81,100.00 to $104,800.00 per year (based on a 40-hour work week).

• Benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
• Opportunities for professional growth and development, including training, mentorship, and career advancement.
• Flexible work arrangements, including remote work options and flexible hours.

How to Apply

If you're passionate about music, digital marketing, and customer support, and are eager to join a forward-thinking organization, we want to hear from you! Please submit your application, including your resume, cover letter, and any relevant work samples or portfolios. Apply Job! Apply for this job