Experienced Airport Customer Service Co-op – Salt Lake City, Spring 2025

Join arenaflex, a world-renowned airline, as an Airport Customer Service Co-op in our Salt Lake City (SLC) hub, and embark on a transformative journey that will shape your future in the aviation industry. As a Co-op, you will be an integral part of our team, working alongside experienced professionals to drive operational performance, engage with customers, and contribute to the success of our division. About arenaflex arenaflex is a leading airline that has been "Keeping Climbing" for over a century. With a rich history of innovation and customer-centricity, we have established ourselves as a benchmark in the aviation industry. Our commitment to excellence, safety, and customer satisfaction has earned us a reputation as a trusted partner for travelers worldwide. As a Co-op at arenaflex, you will be part of a dynamic team that is passionate about delivering exceptional experiences and driving growth. Airport Customer Service (ACS) Co-op Role The Airport Customer Service Co-op is a unique opportunity to gain hands-on experience in various departments, including Above Wing (AW), Below Wing (BW), and Airport Coordination Center (ACC). As a Co-op, you will be assigned to work on a larger project that will be presented to Hub Leadership at the end of the semester, providing you with a chance to showcase your skills and creativity. Key Responsibilities * Collaborate with a specific Delta team and work with multiple departments within the hub to drive operational performance * Assist in incident analysis reports and injury prevention group sessions * Attend station safety meetings and participate in employee recognition events * Engage in customer-facing functions, including ticket counter, gate areas, and baggage service office * Work on a larger project that will be presented to Hub Leadership at the end of the semester * Develop skills in data collection and analysis, problem-solving, and communication What You Need to Succeed To be a successful Airport Customer Service Co-op, you must: * Be enrolled in an undergraduate degree program with an aviation management discipline during the duration of the Co-op * Have a competitive GPA and good academic standing with your university * Aspire to work in the field of Aviation or Airline Management * Demonstrate competency in skills such as data collection and analysis, reading and summarizing new regulations, and problem-solving * Have working knowledge of Microsoft Outlook, Access, Word, Excel, Forms, PowerPoint, and Smartsheet * Possess excellent communication skills, be able to process complicated issues quickly, and maintain confidentiality when dealing with sensitive information * Be able to acquire a SIDA badge for SLC, including a U.S. Customs seal and SLC driving endorsement, and pass Delta's Physical Agility Test (PAT) to complete essential physical ramp functions * Consistently prioritize safety and security of self, others, and personal data * Embrace diverse people, thinking, and styles * Possess a high school diploma, GED, or high school equivalency * Be at least 18 years of age and have authorization to work in the United States What Will Give You a Competitive Edge To stand out as a top candidate, consider the following preferred qualifications: * Be a self-starter, able to multitask, and an innovative thinker * Be actively engaged with the community and/or student organizations, primarily if aviation-focused * Possess Project Management experience or similar academic immersion Co-op Program Outline The Co-op program is designed to provide you with a comprehensive learning experience, alternating between full-time work and academic semesters. The program outline is as follows: * Co-ops will spend three alternating semesters working full-time at arenaflex * Example: SPRING – working, SUMMER – school, FALL – working, SPRING – school, and SUMMER – working * At the end of the program, you will have one full year of experience What You'll Gain As an Airport Customer Service Co-op at arenaflex, you will gain: * Hands-on experience in various departments, including Above Wing, Below Wing, and Airport Coordination Center * A comprehensive understanding of airport operations and customer service * Skills in data collection and analysis, problem-solving, and communication * A chance to work on a larger project that will be presented to Hub Leadership at the end of the semester * A competitive edge in the job market with one full year of experience * Opportunities for career growth and development within arenaflex What We Offer arenaflex offers a range of benefits and perks to our Co-ops, including: * Competitive pay and benefits * Standby travel anywhere in the Delta system while off duty * Propel Pilot Career Path Program eligibility * Career Development and Volunteer Community Service opportunities * A dynamic and supportive work environment How to Apply If you are a motivated and ambitious individual with a passion for aviation, we encourage you to apply for the Airport Customer Service Co-op role at arenaflex. Please submit your application through our website, and we will review your qualifications and experience. Join the arenaflex Team Don't miss this opportunity to launch your career in the aviation industry. Apply now to become an Airport Customer Service Co-op at arenaflex and start your journey to success. ```html

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