Part Time Customer Service/Sales Lead – Retail Industry Expert with a Passion for Exceptional Customer Experience
At arenaflex, we're on a mission to revolutionize the retail industry by providing unparalleled customer service and creating a unique shopping experience for our customers. As a Part Time Customer Service/Sales Lead, you'll play a vital role in driving our success by leading our team to deliver exceptional customer service, promoting a customer-first mentality, and embodying our company's foundational values.
Overview
In this dynamic and fast-paced role, you'll have the opportunity to work closely with our Assistant Store Manager and Customer Service Supervisor to oversee and stimulate our associates to provide exceptional customer service. As a Part Time Customer Service/Sales Lead, you'll be expected to set a positive example, embody our arenaflex philosophy, and promote a customer-first mentality. Your primary objective will be to create a pleasant shopping experience by swiftly and effectively resolving any issues that may arise.
Key Responsibilities
As a Part Time Customer Service/Sales Lead, your key responsibilities will include:
- Modeling company core values and Our arenaflex philosophy: You'll be expected to embody our company's foundational values and Our arenaflex philosophy in your interactions with customers and colleagues.
- Driving improvement of friendliness, speed of checkout, and customer feedback surveys: You'll prioritize a customer-first focus and deliver a consistently great experience to all our customers with a high level of professionalism.
- Maintaining a clean and orderly front-end area: You'll troubleshoot issues with registers and transactions, ensuring a seamless shopping experience for our customers.
- Coordinating meal and break periods and monitoring schedule adherence: You'll ensure that our team is well-rested and ready to provide exceptional customer service.
Requirements
To be successful in this role, you'll need to possess:
- Availability for a flexible work schedule: You'll need to be available to work early mornings, evenings, weekends, and holidays as needed.
- Physical capability to lift and transport boxes exceeding 40 lbs: You'll need to be comfortable standing and walking for extended periods.
- Strong leadership skills and a personable attitude: You'll need to be able to lead by example and embody Our arenaflex philosophy.
Why Join arenaflex?
We offer a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for arenaflex's benefits package, which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We're a rapidly growing brand, and we provide a variety of training and development opportunities so our associates can grow with us.
Our Company Culture
Our store teams work hard and have fun together! arenaflex associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. arenaflex Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Join Our Team
If you're passionate about delivering exceptional customer service and creating a unique shopping experience, we want to hear from you! Apply now to become a Part Time Customer Service/Sales Lead at arenaflex and join our team of dedicated professionals who are committed to making a difference in the retail industry.
Benefits and Perks
* Competitive wage
- Flexible hours
- Associate discount
- Part-time benefits package (medical coverage, 401(k) plan)
- Paid time off (up to 4 hours annually after one year of service)
- Paid holidays (up to 8 holidays annually)
- Paid sick time (in accordance with applicable law)
- Variety of training and development opportunities
How to Apply
To apply for this exciting opportunity, please visit our career site and search for the Part Time Customer Service/Sales Lead position in the retail store job classification. Apply for this job