Business Technology Manager

Role Overview

Sodexo’s Supply Management Food Platform team is seeking a Business Technology Manager. The Business Technology Manager is responsible for formulating and defining system scope, objectives, and requirements based on a deep understanding of user needs, business processes, and industry standards. Will apply advanced systems analysis expertise to solve complex business problems by designing, modifying, and implementing effective technical and procedural solutions. 

This is a remote position. Candidates can reside anywhere within the U.S. Preferred east coast 

What You'll Do

• Will act as the primary a Data Governance lead for North America Supply Management the North American Food Platform team, ensuring alignment with global standards, policies, and operating models  
• Will operationalize data governance principles across supply management Food Platform functions and champion adoption of enterprise governance frameworks and tooling across regional teams  
•  Will establish and maintain oversight of data quality, driving continuous improvement across accuracy, completeness, validity, uniqueness, timeliness, and consistency  
•  Will partner with regional and global data governance teams to implement best practices and resolve complex, cross‑domain data issues  
• Will lead cross‑functional delivery with Food Platform TDDI (Tech Digital Data & Innovation) stakeholders by translating operational needs into actionable requirements and user stories, and driving timely, informed decision‑making  
• Will analyze and document current‑state systems, data flows, and integrations to define project scope, milestones, dependencies, and key risks  
•  Will collaborate with global and regional stakeholders to ensure solution designs and deliverables align with CDM and API‑first integration patterns, while managing decision logs, approvals, and outstanding actions  
• Will support and maintain the integrated project plan—including milestones, dependencies, and RAID—while delivering executive‑ready status reporting and driving cross‑team issue and risk resolution  
• Will lead data mapping, validation, and reconciliation activities; define acceptance criteria; and drive timely triage and remediation of data quality issues  
• Will own end‑to‑end UAT execution with business partners, including test strategy, defect triage and resolution, retesting cycles, training readiness, and formal sign‑off  
• Will drive go‑live readiness and provide post–go‑live BAU support to stabilize operations and ensure a successful transition to production 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Bachelor’s degree or equivalent experience 

• Minimum 5 years of management experience 

• 2 years of experience in designing, developing, implementing, and evaluating data reporting or evaluation solutions 

• Proficiency in data quality monitoring and implementing improvements, data stewardship, and master data management processes and systems  

• Experience with Azure hybrid technologies (e.g., Azure Stack Hub, Azure Stack HCI) as they relate to data governance and enterprise data management. 

• Strong communication and stakeholder management skills to influence and collaborate across global and regional teams. 

• Project management skills & experience 

• Demonstrated ability to lead regional change and promote data-driven decision-making 

• Advanced proficiency with Microsoft Excel and Power BI 

• Experience with database tools such as SQL. 

• Proficiency with Demio Webinar Software 

• Strong analytical skills – with a proficient ability to read/write complex SQL queries to analyze data 

• Foodservice or hospitality industry experience preferred 

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 5 years   

Minimum Functional Experience - 3 years IT and business-related experience