Supply Chain Planner II

Job Description:

• Serve as primary contact for customers and be ultimately responsible for ensuring they receive exceptional value from planning solutions delivered by Baxter Planning
• Serve as the strategic lead for assigned small to medium Planning as a Service (PaaS) accounts and partner with internal resources to ensure customers are meeting supply chain objectives.
• This includes: Analyzing customer data prepared by team and make recommendations for improvement opportunities
• Serve as escalation point for customer concerns on key PaaS accounts
• Prepare and Lead meetings with assigned customers
• Drive adoption across customer’s user base.
• Drive success for customers by identifying opportunities for continuous improvement based on Baxter Planning’s Best Practice Scorecard.
• Create Business Review presentations which will be presented to customer’s executive management to track progress on supply chain goals as well as communicate opportunities for continuous improvement
• Work with customers to adopt improvement recommendations by modifying business processes or configuration of the planning tool
• Train and mentor new customers on effective utilization of planning solutions based on Best Practices and conduct customer trainings (On-Site or Remote)
• Work with cross-functional teams to develop new internal Best Practices and improve existing ones for delivering planning solutions

Requirements:

• 3-5 years of prior Supply Chain Management experience
• Experience with Planning Software is preferred
• Effective written and verbal communication skills to influence/assist customer contacts
• Capability to work independently and in cross-functional teams that are passionate about delivering value to customers
• Excellent project management and prioritization skills
• Ability to perform challenging tasks under the pressure of an environment where results can have a large monetary impact to customers
• Creative problem solving and technical skills including advanced Excel proficiency (Pivot Tables, VLookup, etc.)
• Strong initiative and competitive attitude to review processes and define better methods for supporting customers and optimizing supply chains

Benefits:

• None listed

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