Experienced Bookkeeping Software Customer Support Specialist - Remote

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a leading provider of innovative solutions, we're seeking a highly skilled and motivated Bookkeeping Software Customer Support Specialist to join our team of experts. In this role, you'll have the opportunity to work with a variety of clients, providing top-notch support and guidance on accounting software processes, ledger entry, navigation, and more. Why Join arenaflex? At arenaflex, we believe that our employees are our greatest asset. That's why we offer a range of benefits and perks that will make you feel valued and supported. Here are just a few reasons why you should consider joining our team: * Work from Home: Say goodbye to commuting hassles and hello to the convenience of working from home. Our flexible schedule allows you to create a routine that works best for you. * Flexibility: We understand that everyone's schedule is different. That's why we offer flexible scheduling opportunities, so you can work at times that suit you best. * Gain Experience: As a Bookkeeping Software Customer Support Specialist, you'll have the opportunity to work with a variety of clients and industries, expanding your skillset and broadening your horizons. * Supportive Environment: Our team is dedicated to providing exceptional customer service, and we're committed to supporting you every step of the way. Earnings Potential As a Bookkeeping Software Customer Support Specialist, you'll have the opportunity to earn up to $20.40 per hour. Plus, you'll be guaranteed a minimum of 45 minutes for each hour if available for the full 60 minutes. Schedule Our flexible schedule allows you to create your own hours, but we do require that you be available between 8 am and 8 pm CST, Monday to Friday. Skills Needed To succeed in this role, you'll need to possess the following skills and qualifications: * Proficiency in QuickBooks Online or Comparable Accounting Software: You'll need to be proficient in QuickBooks Online or a comparable accounting software, with a strong understanding of accounting principles and practices. * Bookkeeping/Accounting Expertise: You'll need to have a solid understanding of bookkeeping and accounting principles, including AR, AP, journal entries, reconciliation, and more. * Customer Service Experience: You'll need to have excellent customer service skills, with the ability to deliver high-quality support and guidance over the phone in a virtual or "brick and mortar" call center environment. * Comfort with Cross-Selling: You'll need to be comfortable cross-selling relevant products while addressing customer concerns. * Strong Ownership: You'll need to be able to take ownership of customer issues and provide confident resolution. * Tech Savvy: You'll need to be tech-savvy and comfortable using a variety of software applications. * Friendly Tone and Professional Demeanor: You'll need to be able to communicate with a friendly tone and professional demeanor. Work Environment Requirements To succeed in this role, you'll need to have a quiet, uninterrupted space and an organized desk area. Technology Requirements You'll need to have the following technology requirements: * Personal Computer: You'll need a personal computer (no tablet) with a Windows 10 or Windows 11 operating system. * Broadband Internet Connection: You'll need a broadband internet connection with a minimum download speed of 10 Mbps. * Wired Internet Connection: You'll need a wired internet connection (no wi-fi or mobile internet). * Valid Antivirus Software: You'll need to have valid antivirus software installed, running, and up to date. * Wired USB Headset: You'll need a wired USB headset with microphone. * Mac Users: If you're a Mac user, you'll need to have an Intel-based machine with Windows 11 installed via Apple's Boot Camp utility. Important Information For this program, you must live and work from the United States, except CA, NY, PA, WA. We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check. Contractual Relationship The relationship between you and arenaflex is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. arenaflex will not be responsible for withholding taxes on your earnings while contracted with arenaflex. When you receive your contract, you will be asked to agree to have no claim against arenaflex hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Job Type This is a contract position. Pay The pay for this position is $15.30 - $20.40 per hour. Schedule The schedule for this position is Monday to Friday. Work Location This is a remote position. If you're a motivated and experienced Bookkeeping Software Customer Support Specialist looking for a new challenge, we'd love to hear from you. Apply now to join our team at arenaflex!

Apply Now

To apply for this position, please visit our website at https://remotejobs.trendingnewsgo.com/register-candidate/.

About arenaflex

arenaflex is a leading provider of innovative solutions for businesses. We're committed to providing exceptional customer service and support to our clients, and we're looking for talented individuals like you to join our team.

Why Work with arenaflex?

• Flexible scheduling opportunities
• Competitive pay rates
• Opportunities for career growth and development
• A supportive and collaborative work environment

What We Offer

• Competitive pay rates
• Flexible scheduling opportunities
• Opportunities for career growth and development
• A supportive and collaborative work environment

How to Apply

To apply for this position, please visit our website at https://remotejobs.trendingnewsgo.com/register-candidate/.

Contact Us

If you have any questions or would like more information about this position, please don't hesitate to contact us. We look forward to hearing from you!

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