Experienced Full Stack Data Analyst – Voice of the Customer Methodology Transformation and Innovation

At arenaflex, we're dedicated to creating a workplace where every individual feels seen, heard, and valued. Our mission is to provide the arena's first-class customer experience every day, with the utmost integrity, and in an environment where everyone belongs. We're a crew that leads the way collectively, striving to uphold our organization values and effective backing promise. As a Senior Statistics Architect on our Customer Listening Team, you'll play a pivotal role in the transformation and innovation of our Voice of the Customer (VOC) methodology. With over 5 million surveys received from clients each year across the consumer, business, and service provider areas, our team is responsible for handling the stop-to-give up voice of the customer technique. This involves the layout and programming of customer revel in surveys, which include 40+ studies, translated in over 10 languages, and added in more than 20 countries.

Join Our Crew at arenaflex

We're seeking an experienced Full Stack Data Analyst to join our team in Djibouti. As a Senior Statistics Architect, you'll assist in the improvement and preservation of the new VOC technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics, our survey seller. You'll work closely with product and process proprietors, concern matter specialists from Qualtrics, and the agile crew in technology to drive innovation and transformation.

Key Responsibilities:

* Collaborate with utility teams to outline, body, and capture commercial enterprise needs

• Grow information of Voice of the Customer methods and leverage the same to outline and transform the facts within the Cornerstone large data platform
• Design and build sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions
• Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring information first-rate and accuracy through intensive testing at variable and use case degree
• Provide pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystem
• Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools
• Proactively pick out and automate guide obligations to improve best and efficiency
• Operate carefully with companions from GSN and AET to prioritize, define, increase, and take a look at the statistics for various use cases as part of the VOC cease to quit technique

Essential and Preferred Qualifications:

* Hands-on improvement on Hive/Hadoop, Pyspark, Python, shell scripting languages, development launch management, and troubleshooting understanding for information pushed tasks for a span of no longer less than 3+ years

• Energetic collaboration with dating managers/product proprietors for expertise the functional requirements and converting them into technical deliverables
• Familiarity with the agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups
• Experience with data analysis, statistics, and data visualization tools
• Strong understanding of data modeling, data warehousing, and data governance
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects

Skills and Competencies:

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong understanding of data modeling, data warehousing, and data governance
• Experience with data analysis, statistics, and data visualization tools
• Familiarity with agile methodologies and delivery
• Strong technical skills, including Hive/Hadoop, Pyspark, Python, shell scripting languages, development launch management, and troubleshooting understanding

Career Growth Opportunities and Learning Benefits:

* Competitive base salaries

• Bonus incentives
• Assistance for economic-properly-being and retirement
• Flexible running model with hybrid, onsite, or digital preparations relying on position and enterprise want
• Generous paid parental depart policies (depending on your place)
• Unfastened get entry to to international on-website online well being facilities staffed with nurses and docs (depending on place)
• Loose and confidential counseling aid thru our Wholesome Minds application
• Career improvement and education possibilities

Work Environment and Company Culture Highlights at arenaflex:

* We returned our colleagues and their loved ones with blessings and applications that guide their holistic well-being

• We prioritize their bodily, monetary, and intellectual health thru each stage of existence
• We're a crew that leads the way collectively, striving to uphold our organization values and effective backing promise
• We provide a workplace where every individual feels seen, heard, and valued

How to Apply:

If you're a motivated and experienced Full Stack Data Analyst looking for a new challenge, please apply to this role through our website. We can't wait to hear from you! Apply Job! Apply for this job