Experienced Data Entry Representative – Billing Operations Support

At arenaflex, we're dedicated to delivering care, aided by technology to help millions of people live healthier lives. Our team is passionate about making a difference in the lives of our customers, and we're looking for a talented Data Entry Representative to join our team in San Juan, PR. As a Data Entry Representative, you'll play a critical role in supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes. About arenaflex arenaflex is a global organization that's committed to advancing health equity on a global scale. We believe that everyone deserves the opportunity to live their healthiest life, and we're working tirelessly to make that a reality. Our team is guided by a culture of diversity and inclusion, and we're passionate about creating a workplace that's welcoming and inclusive for everyone. Join our team and make a difference As a Data Entry Representative, you'll have the opportunity to work with a talented team of professionals who are dedicated to making a difference in the lives of our customers. You'll be part of an elite team that's equipped with the best tools and resources, the most thorough training and learning opportunities, and a mission that can inspire you every day. Primary Responsibilities As a Data Entry Representative, your primary responsibilities will include: * Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.) * Follow procedural guidelines to enter information in the systems and answer patient inquiries * Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications) * May be required to conduct basic research in computer applications to performing data entry (address, billing codes, reject codes, etc.) * Data entry utilizing templates for letters and other correspondences * Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle * Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken * Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing English Proficiency & Data Entry Proficiency Assessment ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION Required Qualifications To be successful in this role, you'll need to have: * 1 year of data entry experience * Customer service experience * Professional proficiency in both English and Spanish * Proficiency with computer, Windows PC, and web applications, including ability to navigate and learn new and complex computer system applications * Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays) Preferred Qualifications While not required, having the following qualifications will make you a strong candidate: * Medical billing experience * Proven knowledge of medical or health insurance terminology * Proven solid Microsoft Excel skills Career Growth Opportunities and Learning Benefits At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including: * Comprehensive training programs to help you develop your skills and knowledge * Opportunities for career advancement and professional growth * A supportive and inclusive work environment that encourages collaboration and teamwork Work Environment and Company Culture Our office is located in San Juan, PR, and we offer a range of benefits and perks, including: * A dynamic and supportive work environment * Opportunities for professional growth and development * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) matching program * Paid time off and holidays * Access to on-site fitness center and wellness programs Compensation, Perks, and Benefits We offer a competitive salary and a range of benefits and perks, including: * Competitive salary and bonus structure * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) matching program * Paid time off and holidays * Access to on-site fitness center and wellness programs How to Apply If you're passionate about making a difference in the lives of our customers and you have the skills and qualifications we're looking for, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application system. Equal Employment Opportunity/Affirmative Action Employer arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Drug-Free Workplace arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply Now Don't miss this opportunity to join our team and make a difference in the lives of our customers. Apply now to become a Data Entry Representative at arenaflex. ```html

Join our team and make a difference

At arenaflex, we're dedicated to delivering care, aided by technology to help millions of people live healthier lives. Our team is passionate about making a difference in the lives of our customers, and we're looking for a talented Data Entry Representative to join our team in San Juan, PR.

About arenaflex

arenaflex is a global organization that's committed to advancing health equity on a global scale. We believe that everyone deserves the opportunity to live their healthiest life, and we're working tirelessly to make that a reality. Our team is guided by a culture of diversity and inclusion, and we're passionate about creating a workplace that's welcoming and inclusive for everyone.

Primary Responsibilities

• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
• Follow procedural guidelines to enter information in the systems and answer patient inquiries
• Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
• May be required to conduct basic research in computer applications to performing data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
• Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing

English Proficiency & Data Entry Proficiency Assessment

ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION

Required Qualifications

• 1 year of data entry experience
• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)

Preferred Qualifications

• Medical billing experience
• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:

• Comprehensive training programs to help you develop your skills and knowledge
• Opportunities for career advancement and professional growth
• A supportive and inclusive work environment that encourages collaboration and teamwork

Work Environment and Company Culture

Our office is located in San Juan, PR, and we offer a range of benefits and perks, including:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) matching program
• Paid time off and holidays
• Access to on-site fitness center and wellness programs

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits and perks, including:

• Competitive salary and bonus structure
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) matching program
• Paid time off and holidays
• Access to on-site fitness center and wellness programs

How to Apply

If you're passionate about making a difference in the lives of our customers and you have the skills and qualifications we're looking for, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application system.

Equal Employment Opportunity/Affirmative Action Employer

arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Drug-Free Workplace

arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Don't miss this opportunity to join our team and make a difference in the lives of our customers. Apply now to become a Data Entry Representative at arenaflex.

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