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Experienced Customer Service Representative – Office Support and Operations

Work from home Full-time role Hiring

At arenaflex, we're seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our administrative support team, you will play a vital role in ensuring the smooth operation of our daily office activities. If you're a hard-working professional with excellent organizational and communication skills, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading provider of residential plumbing services, septic services, and portable sanitation solutions. With over 15 years of experience, we've established ourselves as a trusted partner in the Tulsa and Grand Lake areas. Our commitment to reliability, efficiency, and customer satisfaction has earned us a reputation as a top-notch service provider. We're proud of our team's dedication to excellence and strive to create a work environment that fosters growth, learning, and camaraderie.

Responsibilities

As a Customer Service Representative at arenaflex, you will be responsible for:

  • Organizing office operations and assisting associates in optimizing procedures to ensure seamless day-to-day activities
  • Sorting and distributing communications in a timely manner, maintaining accuracy and validity of information
  • Creating and updating records, ensuring the integrity and reliability of our data
  • Scheduling and planning meetings and appointments, ensuring effective communication and coordination
  • Monitoring office supplies and handling shortages to maintain a well-stocked and efficient workspace
  • Resolving office-related malfunctions and responding to requests or issues in a prompt and professional manner
  • Coordinating with other departments to ensure compliance with established policies and procedures
  • Maintaining trusting relationships with suppliers, customers, and colleagues through exceptional communication and interpersonal skills
  • Performing receptionist duties when needed, providing a warm and welcoming experience for our customers and visitors

Preferred Skills and Qualifications

* Proven experience as a back-office assistant, office assistant, or in another relevant administrative role

  • Knowledge of computer systems, including Microsoft Office and other relevant software
  • Working knowledge of office equipment, including printers, scanners, and photocopiers
  • Thorough understanding of office management procedures, including record-keeping and data entry
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex issues
  • Excellent written and verbal communication skills, with the ability to effectively communicate with colleagues, customers, and suppliers
  • Proficiency in MS Office, including Excel, Word, and Outlook
  • Knowledge of QuickBooks and Excel, with experience in data entry and financial management

Why Join Our Team?

At arenaflex, we offer a comprehensive benefits package and a supportive work environment that fosters growth and development. Some of the benefits and perks you can expect as a member of our team include:

  • Competitive compensation and benefits, including traditional benefits and paid time off
  • Flexible family scheduling, allowing you to balance your work and personal life
  • Continuing education and opportunities for growth, including training and professional development programs
  • Company-provided uniforms, including an annual boot allowance
  • Company-provided take-home vehicle, making it easy to get to and from work
  • Costco Membership, providing access to exclusive discounts and benefits
  • Company phone, ensuring you stay connected and productive on-the-go
  • Chiropractic care (4 annual visits), promoting your physical and mental well-being

Work Environment and Company Culture

At arenaflex, we pride ourselves on creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is dedicated to providing exceptional customer service and working together to achieve our goals. We believe in fostering a culture of open communication, collaboration, and continuous learning, and we're committed to supporting the growth and development of our employees.

How to Apply

If you're a motivated and dedicated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! [Apply Now](https://remotejobs.trendingnewsgo.com/register-candidate/) Apply for this job

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