Rewritten Job Title:

Join arenaflex's Dynamic Sales Organization

At arenaflex, we're committed to refreshing the world and making a difference. As a Customer Development Manager, you'll play a pivotal role in driving volume, revenue, and advancing customer relationships through proactive account management and sales of complex volume driving initiatives. If you're a results-driven professional with a passion for sales and customer relationships, we invite you to explore this exciting opportunity.

About arenaflex

Arenaflex is a leading organization that has been refreshing the world and making a difference for over 130+ years. We're dedicated to nurturing an inclusive culture that's grounded in our company purpose. Our growth culture is built on four key behaviors: curious, empowered, inclusive, and agile. We believe that our culture is one of the reasons our company continues to thrive, and we're committed to continuous learning and improvement.

Key Responsibilities

• Complete proactive customer contacts via the telephone to key decision makers to build relationships and gain their support and commitment to execute initiatives and sales programs.
• Conduct regular business reviews with customers to monitor relationship, re-affirm strategies, steward the business, create operational and personal value for the customer.
• Identify opportunities consistent with the objectives, priorities, and strategies of assigned customers through discovery (e.g., Account Diagnostic, observation, analysis of customer data, marketplace sales data, conversations with customer) to prioritize potential focus area(s).
• Coordinate implementation of agreed upon activities (e.g., mechanical service, installation, business building initiatives, distribution activities) within geographical responsibility in order to execute plan.
• Participate in contract negotiations/re-negotiations with customer and arenaflex to formalize the agreement.
• Manage customer marketing reimbursements and local store funding programs to drive business results.
• Accurately capture customer interactions through current CRM systems.
• Manage individual performance to ensure effective and efficient customer contacts to successfully sell sales initiatives.
• Provide feedback to Customer Development Leadership Team on potential opportunities to improve individual and team performance.
• Develop and ensure execution against an Individual Development Plan to ensure personal development and career growth within arenaflex.

Requirements

To succeed in this role, you'll need:

• Bachelor's Degree required.
• 1+ years frontline sales experience preferred.
• Experience in effectively communicating with and influencing customers.
• Proven ability to problem solve and provide viable solutions based on customer and company needs.
• Proven ability to provide quality Customer Service.
• Strong verbal and written communication skills.
• Effective collaborating skills.
• Ability to actively listen and engage in conversation with customers to uncover opportunities and solutions.
• Strong time management and organizational skills. Able to manage time, establish priorities and accomplish objectives.
• Advancing the Customer Relationship: Ability to facilitate and accelerate the business relationship based upon an understanding of the customer. Includes the ability to actively listen and engage in conversation with customers to uncover relevant information, resources and solutions.
• Customer Relationship Transition: Ability to develop and maintain business to business relationships and transfer personal equity.
• Consumer Focus: Demonstrating understanding of how one's actions and/or work impacts the Company's relationship with consumers.
• Computer Capability: Ability to use information tools (i.e., Salesforce, Design Machine, CokeSolutions.com, National Sales Tool Kit, Matrix/MFE, Microsoft Outlook Applications, KO Tickets, PowerBI) to obtain the needed information to evaluate performance and access relevant data.

Additional Activities/Responsibilities

• Contract negotiations - Work with CAT team, Finance, and other cross-functional teams to execute new and renegotiated contracts.
• Selling, processing, and coordinating the installing of arenaflex Equipment
• Resolving service issues
• Approving reimbursements and resolving customer's issues
• Authorizing account transfer requests
• Steward work in Regional and Account Team meetings
• Need to flex the work week to accomplish tasks at hand like inputting FET docs, taking customer calls and/or participating on account team calls after normal hours.
• Build customer presentations.
• Potential travel to customer events, training, and sales conferences.

Skills

• Account Management
• Business
• Communication
• Cross-Functional Teamwork
• Customer Interactions
• Customer Relationship Management (CRM)
• Customer Relationships
• Influencing
• Inside Sales
• Prioritization

Compensation and Benefits

We offer a competitive salary range of $81,800 - $100,900, depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is also offered.

Join Our Team

If you're a motivated and results-driven professional with a passion for sales and customer relationships, we invite you to explore this exciting opportunity. Apply now to become a part of arenaflex's dynamic sales organization and help us refresh the world and make a difference.