Experienced Customer Service Sales Representative – Delivering Exceptional Experiences at arenaflex

At arenaflex, we're revolutionizing the way people buy and sell cars, and we're looking for talented individuals to join our team as Customer Service Sales Representatives. As a key member of our team, you'll have the opportunity to make a real impact on our customers' lives by providing an exceptional experience that exceeds their expectations.

About arenaflex

arenaflex is a leading retailer of used cars, with a commitment to honesty, transparency, and high-integrity. Our innovative approach to the auto industry has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. We're proud to be recognized as one of the FORTUNE 100 Best Companies to Work For, and we're dedicated to helping our associates grow their careers and achieve their best.

What You'll Do

As a Customer Service Sales Representative at arenaflex, you'll be empowered to provide an iconic experience for our customers by acting as a guide and offering support during every step of their journey. You'll work closely with teams across the organization to ensure each customer has a positive experience buying and selling cars. Your responsibilities will include:

• Providing exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
• Conducting vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
• Checking in and receiving vehicles that are shipped to arenaflex; completing the daily scanning and reconciliation of vehicle inventory
• Performing cosmetic inspections and ensuring that all vehicles meet arenaflex Quality Standards
• Performing various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
• Creating service appointments and reviewing repair order invoices for retail service work performed; ensuring accuracy of documentation for billing

Why Join arenaflex?

We're a high-energy retail sales environment where you'll work as a team to meet goals and handle a wide range of customer interactions. To succeed in this role, you'll need to be able to quickly build rapport with people and understand their needs. You'll manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team, and the prospects are bright for professionals who aspire to become mentors, managers, and business leaders.

Qualifications and Requirements

To perform this job successfully, you'll need to demonstrate exceptional communication skills, display confidence in yourself, the product, and arenaflex, and be able to build and maintain strong relationships. You'll also need to:

• Demonstrate strong team behaviors, including integrity, respect, inclusion, fairness, and fun
• Balance the needs of the customer and the business when making decisions
• Seek to fully understand and meet customer needs
• Create win-win solutions to customer issues
• Get work done well, on time, and follow the right process
• Drive work processes and pay close attention to detail
• Perform multiple duties in a high-energy, fast-paced working environment
• Read, interpret, and transcribe data in order to maintain accurate records
• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

* High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred
• Valid Driver's License
• Basic skills with Microsoft Office Suite (e.g., Word, Excel, and PowerPoint) preferred

What We Offer

As a Customer Service Sales Representative at arenaflex, you'll have the opportunity to grow your career and achieve your best.

We offer

• Competitive compensation and benefits package
• Opportunities for professional development and training
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Flexible scheduling and work-life balance
• Access to cutting-edge technology and tools
• Opportunities for advancement and career growth

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, arenaflex will consider reasonable accommodation to complete the arenaflex Job Application. Apply for this job