International WebChat Outbound Sales Representative – Late Night/Early Morning Shift at arenaflex

Are you a highly motivated and results-driven sales professional looking for a challenging and rewarding opportunity? Do you have a passion for delivering exceptional customer service and building strong relationships with clients? If so, we invite you to join arenaflex as an International WebChat Outbound Sales Representative – Late Night/Early Morning Shift.

About arenaflex

arenaflex is a leading provider of innovative solutions and services in the travel industry. With a commitment to excellence and a passion for delivering exceptional customer experiences, we strive to exceed the expectations of our clients and customers. Our team of dedicated professionals is driven by a shared vision of providing unparalleled service and support to our clients, and we are seeking like-minded individuals to join our team.

Job Summary

As an International WebChat Outbound Sales Representative – Late Night/Early Morning Shift, you will be responsible for promoting arenaflex's travel products and services to direct consumers through outbound sales calls and webchat interactions. You will establish and maintain quality customer relationships, deliver exceptional customer service, and meet/exceed revenue goals. This is a remote position, and you will be required to work a late night/early morning shift, with a flexible schedule that may include weekends.

Key Responsibilities

* Promote arenaflex's travel products and services to direct consumers through outbound sales calls and webchat interactions

• Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, and identifying and meeting customer needs and expectations
• Meet/exceed revenue goals by identifying and pursuing sales opportunities, and closing sales
• Build and maintain effective relationships with new and existing consumers, and maintain consumer prospect lists/contact database to identify client travel trends
• Acquire in-depth industry and company knowledge to articulate cruise product features, benefits, pricing, and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits, and other shipboard amenities
• Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers
• Participate in department-approved mass email campaigns targeting specific guests' profiles
• Perform other job-related functions as assigned

Essential Qualifications

* High school diploma or equivalent; Bachelor's degree in Marketing, Business Administration, or related field preferred

• Minimum one year of sales experience; 2 years sales experience preferred; cruise sales a plus
• Excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally
• Strong working knowledge of arenaflex's products, including the current fleet and ship itineraries
• Ability to multi-task and work in a high-energy sales environment that is goal/quota driven
• Adherence to strictly enforced dress code required

Preferred Qualifications

* Fluency in any language other than English; if so, which one?

• Experience communicating with guests/clients via live chat
• Availability to work a late night/early morning shift, with a flexible schedule that may include weekends

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong sales and customer service skills
• Ability to work in a fast-paced, goal-driven environment
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong knowledge of arenaflex's products and services
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

* Opportunities for career advancement and professional growth

• Comprehensive training and development programs to enhance skills and knowledge
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

Work Environment and Company Culture

* arenaflex is a remote-friendly company, with a flexible work environment that allows for work-life balance

• Collaborative and supportive work environment, with a focus on teamwork and open communication
• Recognition and rewards for outstanding performance
• Opportunities for professional growth and development

Compensation, Perks, and Benefits

* Salary range: $24,960 plus individuals may be eligible to participate in the company's Sales Incentive Plan

• Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, and location, and applicable employment laws
• Benefits:

+ 401(k) + Dental insurance + Health insurance + Paid time off + Tuition reimbursement

Schedule

* 8-hour shift

• Every weekend
• Morning shift
• Overnight shift
• Flexible schedule that may include weekends
• One of the following 5-day/9-hour schedules:

+ M-Th & Sunday: 4am-1pm EST + M & Wed-Saturday: 5am-2pm EST + M-Wed, Fri, Sun: 6am-3pm EST + M, Tue, Thur, Sat & Sun (split shift): 6am-10am & 5pm-9pm + M, Wed, Fri, Sat & Sun (split shift): 8am-12pm & 7pm-11pm

Application Instructions

If you are a motivated and results-driven sales professional looking for a challenging and rewarding opportunity, we invite you to apply for the International WebChat Outbound Sales Representative – Late Night/Early Morning Shift position at arenaflex. Please submit your application, including your resume and a cover letter, through our online application system.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.

Note

arenaflex does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered arenaflex property, and arenaflex will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the arenaflex Human Resources Talent Acquisition Department. Apply for this job