Enterprise Customer Engineer, Data Analytics, Technology

Join arenaflex, a global leader in cloud computing and data analytics, as a North America Technical Team Data Analytics Customer Engineer. As a key member of our diverse and inclusive team, you will partner with technical Sales teams as a data analytics subject matter expert to differentiate arenaflex to our customers. You will help prospective and existing customers and partners understand the power of arenaflex, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends, and all aspects of the data life-cycle.

About arenaflex

arenaflex accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage arenaflex's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to arenaflex as their trusted partner to enable growth and solve their most critical business problems.

The Role

As a North America Technical Team Data Analytics Customer Engineer, you will be responsible for:

• Working with teams across North America to identify and qualify business opportunities related to data analytics, understand key customer objections, and develop the strategy to resolve technical blockers in relation to aspects of the data life-cycle.
• Sharing data analytics expertise to support the technical relationship with customers, including advocacy, supporting bid responses, product and solution briefings, POC work, and partnering with product management to prioritize solutions impacting adoption to arenaflex.
• Identifying business and technical requirements, conducting full technical discovery, and architecting client solutions to meet gathered requirements.
• Preparing and delivering sales messaging in an effort to highlight the arenaflex value proposition, using techniques such as whiteboards, presentations, product demonstrations, whitepapers, and RFI responses.
• Interlocking with Product Management and influencing the product roadmap through thought leadership, providing customer feedback, and triaging blockers to workload migrations.

Key Responsibilities

* Develop and execute a comprehensive understanding of customer requirements, including technical and business needs.

• Collaborate with technical Sales teams to develop creative cloud solutions and architectures to solve customer business challenges.
• Engage in proofs of concepts, troubleshooting technical questions and roadblocks related to database migrations, data back ends, and all aspects of the data life-cycle.
• Present practical and useful solutions on arenaflex to customers and partners.
• Work closely with Product Management to prioritize solutions impacting adoption to arenaflex.

Essential Qualifications

* Bachelor's degree or equivalent practical experience.

• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with Big Data technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.

Preferred Qualifications

* Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.

• Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
• Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, engaged dynamics and customer buying behavior.
• Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools, and data governance on cloud native architectures.
• Understanding of customer requirements, with the ability to break down requirements and design technical architectures.

Skills and Competencies

* Strong technical expertise in cloud native architecture, Big Data technologies, and data analytics.

• Excellent communication and presentation skills, with the ability to engage with technical stakeholders and executive leaders.
• Strong problem-solving skills, with the ability to troubleshoot technical questions and roadblocks.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong collaboration and teamwork skills, with the ability to work closely with technical Sales teams and Product Management.

Career Growth Opportunities and Learning Benefits

* arenaflex is committed to providing a supportive and inclusive work environment, with opportunities for career growth and professional development.

• Our team is passionate about learning and sharing knowledge, with regular training and development programs to help you stay up-to-date with the latest technologies and trends.
• We offer a competitive salary and benefits package, with opportunities for bonus and equity.

Work Environment and Company Culture

* arenaflex is a global leader in cloud computing and data analytics, with a diverse and inclusive team of talented professionals.

• Our company culture is built on a foundation of respect, empathy, and open communication, with a focus on collaboration and teamwork.
• We offer a flexible and remote-friendly work environment, with opportunities to work from home or in one of our many office locations.

Compensation and Benefits

* The US base salary range for this full-time position is $159,000-$239,000 + bonus + equity + benefits.

• Our salary ranges are determined by role, level, and location, with individual pay determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
• We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

How to Apply

If you are a motivated and talented individual with a passion for data analytics and cloud computing, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and skills. We look forward to hearing from you! Apply Now! Apply for this job