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Experienced Customer Development Manager – Strategic Account Management and Sales Growth

Work from home Full-time role Hiring

At arenaflex, we believe that innovation, collaboration, and a passion for health and wellness drive success. As a leading global company, we're committed to empowering healthier lives through nutrition, science, and wellness. Our diverse portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. With extensive pharmaceutical expertise, we offer innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. We're a dynamic organization that values entrepreneurial spirit, collaboration, and focused thinking. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know that brilliant ideas can come from anyone, anywhere, and we're committed to fostering professional growth and celebrating the achievements of our people along the way.

Job Summary:

We're seeking an experienced Customer Development Manager to join our team in Texas. As a key member of our sales team, you'll be responsible for the functional management, leadership, and execution of all sales-related activities for the HEB account. You'll support the team with arenaflex's Co. systems (TIM, Osprey) and corresponding customer systems. This is a remote position that will support GOL, Solgar, Vital Proteins, Orgain, and Nuun brands.

Key Responsibilities:

* Develop strategic and winning relationships throughout HEB, with a particular focus on divisional wins (i.e., displays, distribution gains, ACV enhancement, etc.)

  • Establish strong working relationships with all internal teams, including Customer Strategy, Finance, and Customer Service
  • Develop a detailed understanding of the customer's go-to-market model, including Category Management strategy
  • Deliver target budget plans and new product distribution goals
  • Execute arenaflex's brand and category growth strategy that aligns with the customer
  • Identify new opportunities for growth and develop and implement strategic written sales plans in accordance with corporate goals
  • Maintain a clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results
  • Foster and grow existing and new relationships within the account, gaining a deep understanding of current and potential future needs of our customers
  • Educate our business partners on our products, retail goals, and measurement of success
  • Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
  • Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics, and inventory management
  • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items)
  • Work with customers to implement Retail initiatives and monitor Retail standards
  • Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and arenaflex's market position

Responsibilities Continued:

* Work with agencies to input Trade Investment Management (TIM and Osprey): system input, trade fund management, direct sales forecasting, and projection activities for the company

  • Strong Trade management/budget processing and an efficiency that focuses on a strong ROI
  • Monthly reporting, sales analytics, and insights; understand go-to-market strategy and how to maximize sales efficiency
  • P&L management within respective account coverage
  • Perform other duties as required

Qualifications and Education:

* At least 2 years of managing large customers desired, but 5+ years is desired

  • Bachelor's degree in business or related field is preferred but not required
  • Sales experience in the Grocery, Drug, and/or Mass retail channel(s) is required
  • Experience in consumer goods and Vitamins and supplements is highly preferred
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment
  • Knowledge regarding relationship management, experience, and mindset to work with partners in building initiatives that deliver on goals
  • Strong cross-functional relationships with assigned accounts
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, etc.)

Preferred Skills:

* Ability to manage multiple priorities and multiple brands/categories

  • High level of organization and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Experience with sales analytics and reporting tools
  • Strong understanding of customer needs and preferences
  • Ability to build and maintain strong relationships with customers and internal stakeholders

Why Join arenaflex?

* Dynamic and innovative work environment

  • Opportunities for professional growth and development
  • Collaborative and supportive team culture
  • Competitive compensation and benefits package
  • Recognition and rewards for outstanding performance
  • Flexible work arrangements, including remote work options
  • Access to cutting-edge technology and tools
  • Opportunities to work on high-impact projects and initiatives

How to Apply:

If you're a motivated and results-driven professional with a passion for sales and customer development, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the position. We can't wait to hear from you! Apply Now! Apply for this job

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