Enterprise Customer Engineer, Data Analytics, Technology

Join arenaflex, a global leader in cloud computing and data analytics, as we seek an experienced Enterprise Customer Engineer to partner with our technical sales teams in North America. As a key member of our data analytics team, you will play a critical role in differentiating arenaflex's cloud solutions to our customers, developing creative cloud architectures, and engaging with customers to understand their business and technical requirements.

About arenaflex

arenaflex accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our cutting-edge technology, and tools that help developers build more sustainably. With a presence in more than 200 countries and territories, arenaflex is a trusted partner to enable growth and solve critical business problems.

Work Environment and Company Culture

arenaflex is committed to creating an inclusive and respectful work environment where everyone has the opportunity to succeed. Our hybrid workplace includes remote and in-office roles, with locations in Reston, VA, Atlanta, GA, Austin, TX, Boulder, CO, Cambridge, MA, and Miami, FL. As a member of our team, you will have the flexibility to work from home or in one of our offices, depending on your preferences.

Responsibilities

As an Enterprise Customer Engineer, you will be responsible for:

• Working with teams across North America to identify and qualify business opportunities, understand key customer objections, and develop strategies to resolve technical blockers related to the data life-cycle.
• Sharing data analytics expertise to support the technical relationship with customers, including advocacy, supporting bid responses, product and solution briefings, POC work, and partnering with product management to prioritize solutions impacting adoption to arenaflex's cloud.
• Identifying business and technical requirements, conducting full technical discovery, and architecting client solutions to meet gathered requirements.
• Preparing and delivering sales messaging to highlight the arenaflex value proposition, using techniques such as whiteboards, presentations, product demonstrations, whitepapers, and RFI responses.
• Interlocking with Product Management and influencing the product roadmap through thought leadership, providing customer feedback, and triaging blockers to workload migrations.

Essential Qualifications

* Bachelor's degree or equivalent practical experience.

• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with Big Data technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.

Preferred Qualifications

* Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.

• Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
• Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, engaged dynamics and customer buying behavior.
• Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools, and data governance on cloud native architectures.
• Understanding of customer requirements, with the ability to break down requirements and design technical architectures.

Skills and Competencies

* Strong technical expertise in cloud native architecture, Big Data technologies, and data analytics.

• Excellent communication and presentation skills, with the ability to engage with technical stakeholders and executive leaders.
• Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.
• Experience with data visualization tools and ability to create compelling stories with data.
• Strong understanding of customer requirements and ability to design technical architectures to meet those requirements.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to helping our employees grow and develop their careers. As a member of our team, you will have access to a range of training and development opportunities, including:

• Regular training sessions and workshops on the latest cloud computing and data analytics technologies.
• Opportunities to work on high-profile projects and collaborate with cross-functional teams.
• Mentorship programs to help you develop your skills and advance your career.
• Access to arenaflex's extensive library of online courses and training resources.

Compensation and Benefits

arenaflex offers a competitive salary range of $159,000-$239,000, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location, and we offer a range of benefits to support your physical and mental well-being, including:

• Comprehensive health insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Access to arenaflex's employee assistance program.

How to Apply

If you are a motivated and experienced professional with a passion for cloud computing and data analytics, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, and we will be in touch to discuss your application. Apply Now!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and is committed to creating an inclusive and respectful work environment. We welcome applications from diverse candidates and are proud to be an affirmative action employer. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Apply for this job