Scheduling Navigator (Temporary)

Salary: $16.00 - $17.75 Hourly Location : Lexington County, SC Job Type: Temporary - Full-Time Job Number: 187172 Agency: Midlands Technical College Opening Date: 04/09/2026 Closing Date: 5/8/2026 11:59 PM Eastern Class Code:: UZ01 Position Number:: 187172 Normal Work Schedule:: Other Normal Work Schedule (Other):: Monday-Thursday - 8:00 am - 5:00 pm; Friday - 8:00 am - 1:30 pm Pay Grade: Unclassified Hiring Range - Min.: $16.00 Hiring Range - Max.: $17.75 Opening Date: 04/09/2026 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures:: Qualified applicants must visit the SC State Jobs website at www.careers.sc.gov to complete and submit an on-line application. Resumes will not be accepted in lieu of applications. Transcripts must be submitted with the employment application when a degree is required. Copies of transcripts are accepted for screening; official transcripts are required if selected. Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job Responsibilities Scheduling Navigators play a critical role in helping students take important actions before and after their advising appointment. This individual will work with all Schools of Study and work with the Academic and Career Advisors and front desk support team to help the students book appointments, register for courses, modify their registrations, update their programs of study, connect with essential college supports, support Mandatory New Student In-Person Program Orientation, and more. This position will support students in person on campus, via Zoom, and email. Thorough documentation and regular reporting of both outreach and outcomes are essential. This position may work non-traditional hours and requires a great deal of flexibility, on-the-spot thinking, and understanding of the College at large. Travel between campuses is required. Minimum and Additional Requirements Bachelor's degree in a related field plus one (1) year relevant program experience; or associate's degree in a related field plus three (3) years work experience in a customer service setting or a high school diploma plus five (5) years work experience in a customer service setting.

Preferred Qualifications

Prior experience in a higher education setting, especially in a student services area. Prior experience with advising technologies, a CRM, or other customer/student support documentation platforms. Must be dependable, prompt, flexible, articulate, well-organized, and able to exercise sound judgement. Some evening and/or weekend work at other campuses is required. Working knowledge of Microsoft Office, particularly Outlook, Word, and Excel, is required. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Midlands Technical College is unable to provide work visa sponsorship for employment opportunities. Are you currently authorized to work in the United States without the need for visa sponsorship?

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02 What is your highest level of education? 03 How many years of relevant experience do you have in this program area? 04 At MTC, we place a strong emphasis on student success and ensuring that our students achieve their academic and career goals. Can you describe a time when you implemented a specific strategy or initiative that significantly improved student success outcomes? How did you identify the need for this strategy, and what were the outcomes? If you do not have experience of this nature, please describe what your approach would be to improving student success outcomes? 05 Required documents: CV/resume and cover letter. I understand that if I did not attach my resume and cover letter to my application, my application is considered incomplete.

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06 Have you been employed at Midlands Technical College? If yes, when? 07 Please provide the names of any relatives that are employed by Midlands Technical College. 08 How did you hear about this position? 09 Supplemental Questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.

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