Experienced Full Stack Customer Account Manager – Strategic Sales & Business Development at arenaflex
As a seasoned professional in the consumer goods industry, you have a unique opportunity to join arenaflex, a leading beverage company, as a Customer Account Manager. In this exciting role, you will be responsible for identifying and maximizing opportunities with key customers, developing and executing customized business plans, and driving profitable sales growth. If you are a strategic thinker, a skilled communicator, and a results-driven sales professional, we encourage you to apply for this challenging and rewarding position.
About arenaflex
arenaflex is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. With a rich history of innovation and customer-centricity, arenaflex has established itself as a leader in the beverage industry. Our company is committed to delivering exceptional products, services, and experiences to our customers, and we are seeking a talented Customer Account Manager to join our team.
What You Will Do
As a Customer Account Manager at arenaflex, you will be responsible for developing and executing customized business plans that align with the customer's and arenaflex's business objectives and strategies. Your primary goal will be to maximize profitable sales opportunities by thoroughly understanding the complexities of the channel or customer's business and by building enduring relationships penetrating multiple levels within the customer's organization. You will work closely with internal business partners, including sales, marketing, and finance, to develop programming that will accelerate incremental business and exceed program objectives.
Key Responsibilities
* Develop a customized yearly business plan addressing the critical needs of the customer while delivering arenaflex system budgeted profit and volume
- Collaborate with customers and/or channel to develop a yearly price/package plan that generates desired results for both customer/channel and arenaflex system
- Collaborate with internal business partners to develop programming that will accelerate incremental business and exceed program objectives
- Conduct post-promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan
- Sell-in and implement local, regional, or national marketing strategies
- Subject matter expert on assigned customer and/or channel responsible for communicating weekly with frontline sales management discussing promotional plans, display commitments, and establishing goals against assigned metrics
- Work with category management to gain key market and customer insights and turn insights into specific actions that will positively influence the customer's buying patterns
- Negotiate contracts for new business and renegotiate contracts for existing business
- Manage customer/channel forecast to ensure alignment with business trends while mitigating risk of product supply issues
Requirements
* Bachelor's degree
- 5+ years in consumer goods industry
- Previous experience managing multiple key accounts
- Experience working with Nielsen and other syndicated data
- Experience in developing successful annual business plans and price/package for retail customers
- Change agent who thrives in a fast-paced, ever-changing environment
- Strategic Selling, Conceptual Selling, Account Management
- Consumer goods and Beverage Industry knowledge
- Customer-focused
- Bilingual preferred
- Experience influencing effective negotiation and selling with retailers
Additional Qualifications
* Strong communication skills (listening, speaking, writing, inquiring)
- Previous experience within category management is highly desired
- Strong negotiation, collaboration, and analytical skills
- Food Service on Premise (FSOP), Direct Store Delivery (DSD), and/or Beverage category experience preferred
What We Offer
* Competitive compensation package
- Comprehensive benefits, including health, dental, and vision insurance
- 401(k) program with healthy company match
- Three weeks of vacation pay and 11 company-paid holidays
- Tuition reimbursement
- Employee Assistance Programs (EAP)
- Opportunities for career growth and professional development
Work Environment and Company Culture
arenaflex is a dynamic and fast-paced company that values innovation, customer-centricity, and teamwork. Our company culture is built on a foundation of trust, integrity, and respect, and we are committed to creating a work environment that is inclusive, diverse, and supportive. As a Customer Account Manager, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional products and services to our customers.
How to Apply
If you are a motivated and results-driven sales professional with a passion for the consumer goods industry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
Contact Information
arenaflex [insert contact information]
Equal Opportunity Employer
arenaflex is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Apply for this job