Experienced Customer Service Representative – Administrative Support and Office Operations

At arenaflex, we're seeking a highly skilled and dedicated Customer Service Representative to join our dynamic team. As a key member of our administrative support team, you will play a vital role in ensuring the smooth operation of our daily office activities. If you're a hard-working professional with excellent organizational skills, a keen eye for detail, and a passion for delivering exceptional customer service, we want to hear from you!

About arenaflex

arenaflex is a leading provider of residential plumbing services, septic services, and portable sanitation solutions. With over 15 years of experience serving the Tulsa and Grand Lake areas, we've built a reputation for reliability, efficiency, and customer satisfaction. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technology, and a team of highly trained professionals who are dedicated to delivering top-notch service.

Responsibilities

As a Customer Service Representative at arenaflex, you will be responsible for a wide range of administrative support tasks, including:

• Organizing office operations and assisting associates in optimizing procedures to ensure seamless workflow
• Sorting and distributing communications in a timely manner to ensure prompt response to customer inquiries and requests
• Creating and updating records, ensuring accuracy and validity of information to maintain high standards of data integrity
• Scheduling and planning meetings and appointments to ensure efficient use of time and resources
• Monitoring the level of supplies and handling shortages to prevent disruptions to our operations
• Resolving office-related malfunctions and responding to requests or issues in a prompt and professional manner
• Coordinating with other departments to ensure compliance with established policies and procedures
• Maintaining trusting relationships with suppliers, customers, and colleagues through exceptional communication and interpersonal skills
• Performing receptionist duties when needed, including answering phone calls, greeting visitors, and handling mail and packages

Preferred Skills

To be successful in this role, you will need to possess the following skills and qualifications:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of back-office computer systems, including MS Office and other software applications
• Working knowledge of office equipment, including printers, scanners, and photocopiers
• Thorough understanding of office management procedures, including record-keeping, filing, and data entry
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex problems
• Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and suppliers
• Proficiency in MS Office, including Word, Excel, and PowerPoint
• Knowledge of QuickBooks and Excel, with experience in data analysis and financial reporting

Why Join Our Team?

At arenaflex, we offer a comprehensive benefits package that includes:

• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling to ensure work-life balance
• Continuing education and opportunities for growth and development
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

Work Environment and Company Culture

Our office is a dynamic and fast-paced environment that requires a high level of energy, enthusiasm, and dedication. As a Customer Service Representative at arenaflex, you will be part of a close-knit team that values collaboration, innovation, and customer satisfaction. We're committed to creating a positive and inclusive work environment that supports the growth and development of our employees.

How to Apply

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! [Apply Now](https://remotejobs.trendingnewsgo.com/register-candidate/) Apply for this job