Experienced Office Technician - MLTC Data Entry Specialist

At arenaflex, we're passionate about making a difference in the lives of Nebraskans. As a leading organization in the Health and Human Services sector, we're committed to providing exceptional care and support to our community. We're now seeking an experienced Office Technician to join our Medicaid and Long Term Care (MLTC) team as a Data Entry Specialist. If you're a detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that promotes growth, learning, and collaboration. Our team is dedicated to providing exceptional service to our clients, and we're looking for talented individuals who share our passion for making a difference.

Job Summary

As an Office Technician - MLTC Data Entry Specialist, you'll play a critical role in supporting the MLTC team with data entry, customer service, and administrative tasks. You'll work closely with our team to ensure accurate and timely data entry, respond to customer inquiries, and provide exceptional service to our clients. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Data entry: Enter information contained on medical and NFOCUS claim forms with high accuracy and speed (minimum 8000 kph with 95% accuracy)

• Customer service: Respond to inbound calls regarding claim status, client eligibility, and provider payments
• Administrative tasks: File, sort, and open mail; copy and research documents; maintain accurate records
• Data review: Review medical claim forms for missing or incomplete data
• Collaboration: Work closely with the MLTC team to ensure accurate and timely data entry and customer service

Essential Qualifications

* Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures

• Basic computer skills and knowledge of Microsoft Outlook, Microsoft Word, and Excel
• Proofreading skills and accurate data entry
• Ability to file and retrieve materials using alphabetical and numerical filing systems
• Ability to perform repetitive work in a high-volume, fast-paced work environment

Preferred Qualifications

* At least one year of customer service experience

• Experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel
• Internal and external customer service experience

Skills and Competencies

* Strong communication and interpersonal skills

• Ability to work in a fast-paced environment with multiple priorities
• Attention to detail and accuracy
• Ability to learn and adapt to new systems and processes
• Strong problem-solving and analytical skills

Career Growth Opportunities and Learning Benefits

* Ongoing learning opportunities to expand your skills and knowledge

• Tuition reimbursement to support your educational goals
• 156% match on retirement contributions
• Opportunities for career advancement and professional growth
• Collaborative and inclusive work environment

Work Environment and Company Culture

* arenaflex is a caring organization that values inclusivity and diversity

• Flexible scheduling options to balance work and life
• Stable employment with opportunities for growth and development
• Collaborative and supportive work environment

Compensation, Perks, and Benefits

* Competitive salary: $13.109 per hour

• 13 paid holidays, 12 vacation days, and 12 sick days per year
• Comprehensive benefits package, including health, dental, and vision insurance
• Retirement plan with 156% match
• Tuition reimbursement and ongoing learning opportunities
• Flexible scheduling options and work-life balance

Equal Opportunity Statement

arenaflex is an equal opportunity employer that values diversity, equity, and inclusion. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics.

How to Apply

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please visit our website at [arenaflex website] to learn more about our current open positions and apply online. Apply for this job