Litigation Adjuster (Remote)

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Home United States

Reporting To: Barbara Rankin-Thompson

Description

Our StoryImagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in StoreWe are on the lookout for an experienced Litigation Adjuster to investigate, evaluate, negotiate, and resolve complex litigated claims across casualty and liability lines. In comparable Davies roles, litigation-oriented adjusters are expected to analyze coverage, determine liability and damages, manage reserves, coordinate defense strategy, direct counsel, attend mediations and settlement conferences, and maintain accurate reporting through the life of the claim. This role is best suited for a claims professional who can independently manage litigated files, communicate effectively with insureds, claimants, attorneys, carrier clients, and internal stakeholders, and bring sound technical judgment to claims involving attorney representation, bodily injury, commercial auto, transportation, general liability, property damage, or other complex exposures. Compensation: This is a 100% commission‑based role with earnings paid at 42% commission, supported by a bi-weekly draw of $1500.00.

Key Responsibilities

• Investigate and evaluate litigated claims to determine coverage, liability, damages, and overall exposure 
• Analyze policy language and apply coverage appropriately to routine and complex claims 
• Prepare clear and accurate coverage correspondence, including reservation of rights and denial letters when applicable 
• Manage claims through all phases of litigation, including investigation, strategy development, negotiation, mediation, settlement, and trial support when needed 
• Direct and monitor defense counsel, including litigation strategy, reporting expectations, settlement authority, and expense management 
• ·Establish and maintain appropriate reserves and provide timely updates as claim exposure develops 
• Negotiate settlements within authority and escalate for additional authority when required 
• Attend mediations, settlement conferences, hearings, inspections, and other claim-related proceedings as needed 
• Maintain complete, accurate, and timely claim file documentation, including notes, diaries, reports, and correspondence 
• Collaborate with internal leadership, coverage teams, accounting, carrier partners, experts, and counsel to support claim strategy and outcomes 
• Ensure compliance with client instructions, regulatory requirements, internal quality standards, and best practices in claims handling 
• Monitor litigation trends, jurisdictional developments, and other legal or regulatory issues that may impact claim handling

This a full-time remote position.

Skills, knowledge & expertise

• 5+ years of claims adjusting experience in casualty, liability, transportation, bodily injury, or related complex lines
• Experience handling litigated claims with direct responsibility for investigation, evaluation, negotiation, and claim resolution
• Active adjuster license(s) as required by jurisdiction
• Strong understanding of claims systems, file documentation, reserve practices, and litigation management
• Ability to review and interpret insurance policies, legal documents, medical records, and other claim-related materials
• High level of organization, time management, and file management discipline
• Experience with commercial transportation, commercial auto, trucking, general liability, excess, or large-loss casualty claims
• Prior experience directing defense counsel and participating in mediations and settlement conferences
• Multi-state licensing
• Bilingual Spanish skills are a plus
• JD, legal claims background, or advanced casualty/litigation claim expertise is a plus

Equal Employment Opportunity & Legal Notices

BenefitsAt Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and InclusionDavies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.Compensation Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Background Check & Fair Chance Compliance  Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [email protected]

apply to this job