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Experienced Customer Engineer III, Security, arenaflex Cloud

Work from home Full-time role Hiring
Join arenaflex, a global leader in cloud computing, as we continue to revolutionize the way businesses operate and innovate. As a Customer Engineer III, Security, you will play a critical role in helping our customers achieve their digital transformation goals by providing expert guidance and support on arenaflex Cloud security solutions. About arenaflex arenaflex is a pioneer in cloud computing, delivering enterprise-grade solutions that leverage cutting-edge technology to help developers build more sustainably. With a presence in over 200 countries and territories, arenaflex is the trusted partner of choice for businesses looking to accelerate their digital transformation. Our mission is to empower organizations to achieve their full potential by providing innovative solutions that drive growth and solve critical business problems. The Role As a Customer Engineer III, Security, you will be part of a dynamic team dedicated to providing exceptional customer experiences and driving business growth through technical enablement. Your primary responsibilities will include: * Working with the team to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical security and compliance blockers. * Sharing knowledge in security, privacy, and regulatory compliance to support the technical relationship with customers, technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to arenaflex Cloud. * Working with arenaflex Cloud products to demonstrate and prototype integrations in customer and partner environments. * Contributing to programs in areas of security, privacy, and compliance with internal teams (e.g., Marketing, Product, Legal, and Policy), and driving enablement internally to create customer best practices. * Traveling to customer sites, conferences, and other related events as needed, acting as a public advocate for arenaflex Cloud. Requirements To succeed in this role, you will need: * A Bachelor's degree or equivalent practical experience. * 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role. * 10 years of experience in cybersecurity, fraud, or cloud native architectures in a customer-facing role (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems) or fraud. * Experience engaging with, and presenting to, technical stakeholders and executive leaders. Preferred Qualifications * Cloud or Security industry certifications (e.g., CISSP, CCSP). * Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems) or fraud solutions for enterprises (e.g., account takeover prevention, payment fraud prevention, or other types of automated fraud). * Experience in software development, developing numerous web-based applications. * Knowledge of product and solution market trends in the cybersecurity or fraud industry (e.g., ransomware, attack frameworks, OWASP, etc.). * Excellent problem-solving, verbal, written communication, presentation, and active listening skills. What We Offer As a valued member of the arenaflex team, you can expect: * A competitive base salary range of $142,000-$214,000, plus bonus, equity, and benefits. * Opportunities for career growth and professional development in a dynamic and innovative industry. * A collaborative and inclusive work environment that values diversity and promotes equal opportunities. * Access to cutting-edge technology and tools to help you stay ahead of the curve. * A comprehensive benefits package, including health insurance, retirement plans, and paid time off. How to Apply If you are a motivated and experienced professional looking to join a global leader in cloud computing, please submit your application through our website. We look forward to hearing from you! Equal Employment Opportunity arenaflex is an equal opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also arenaflex's EEO Policy and EEO is the Law. ```html

About arenaflex

arenaflex is a pioneer in cloud computing, delivering enterprise-grade solutions that leverage cutting-edge technology to help developers build more sustainably. With a presence in over 200 countries and territories, arenaflex is the trusted partner of choice for businesses looking to accelerate their digital transformation. Our mission is to empower organizations to achieve their full potential by providing innovative solutions that drive growth and solve critical business problems.

The Role

As a Customer Engineer III, Security, you will be part of a dynamic team dedicated to providing exceptional customer experiences and driving business growth through technical enablement. Your primary responsibilities will include:

  • Working with the team to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical security and compliance blockers.
  • Sharing knowledge in security, privacy, and regulatory compliance to support the technical relationship with customers, technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to arenaflex Cloud.
  • Working with arenaflex Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Contributing to programs in areas of security, privacy, and compliance with internal teams (e.g., Marketing, Product, Legal, and Policy), and driving enablement internally to create customer best practices.
  • Traveling to customer sites, conferences, and other related events as needed, acting as a public advocate for arenaflex Cloud.

Requirements

To succeed in this role, you will need:

  • A Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
  • 10 years of experience in cybersecurity, fraud, or cloud native architectures in a customer-facing role (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems) or fraud.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred Qualifications

To excel in this role, you will have:

  • Cloud or Security industry certifications (e.g., CISSP, CCSP).
  • Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems) or fraud solutions for enterprises (e.g., account takeover prevention, payment fraud prevention, or other types of automated fraud).
  • Experience in software development, developing numerous web-based applications.
  • Knowledge of product and solution market trends in the cybersecurity or fraud industry (e.g., ransomware, attack frameworks, OWASP, etc.).
  • Excellent problem-solving, verbal, written communication, presentation, and active listening skills.

What We Offer

As a valued member of the arenaflex team, you can expect:

  • A competitive base salary range of $142,000-$214,000, plus bonus, equity, and benefits.
  • Opportunities for career growth and professional development in a dynamic and innovative industry.
  • A collaborative and inclusive work environment that values diversity and promotes equal opportunities.
  • Access to cutting-edge technology and tools to help you stay ahead of the curve.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.

How to Apply

If you are a motivated and experienced professional looking to join a global leader in cloud computing, please submit your application through our website. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also arenaflex's EEO Policy and EEO is the Law.

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