Experienced Customer Service Sales Representative – Union and Association Benefits Specialist
Join arenaflex, a leading international company with over 65 years of service, as we expand our team of remote representatives. As a Customer Service Sales Representative, you will play a vital role in matching clients to the products and services they receive as part of their benefits packages. With a strong focus on teamwork, ownership, and involvement, arenaflex is committed to creating a healthy and positive workforce. If you're passionate about your career and income, and possess excellent communication and customer service skills, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a privately-held company that has been serving unions, credit unions, and associations for over six decades. With a presence in the United States and beyond, we have established ourselves as a trusted partner in the industry. Our commitment to excellence and customer satisfaction has earned us a reputation for delivering high-quality services to our clients. As a member of our team, you will be part of a dynamic and growing organization that values its employees and offers opportunities for career growth and advancement.
Key Responsibilities
As a Customer Service Sales Representative, your daily responsibilities will include:
- Inbound and outbound calling to schedule new appointments with clients
- Conducting client policy reviews and new enrollments to ensure seamless onboarding
- Servicing requested benefits for clients, providing exceptional customer service and support
- Organizing and managing daily workflow and processes to meet productivity and quality standards
Essential Qualifications
To succeed in this role, you will need:
- Excellent communication and customer service skills, with the ability to build strong relationships with clients
- Strong organization and attention to detail, with the ability to manage multiple tasks and priorities
- A customer-oriented approach, with a focus on delivering exceptional service and support
- Ability to work independently with the support of management, with a strong work ethic and commitment to meeting goals and objectives
Preferred Qualifications
While not required, the following qualifications would be an asset in this role:
- Previous experience in customer service or sales, preferably in a union or association setting
- Familiarity with benefits packages and enrollment processes
- Strong problem-solving and analytical skills, with the ability to think critically and creatively
- Proficiency in CRM software and other technology tools
Skills and Competencies
To succeed in this role, you will need to possess the following skills and competencies:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Ability to work independently and as part of a team, with a strong work ethic and commitment to meeting goals and objectives
- Strong problem-solving and analytical skills, with the ability to think critically and creatively
- Proficiency in CRM software and other technology tools
Career Growth Opportunities and Learning Benefits
arenaflex is committed to the growth and development of our employees. As a Customer Service Sales Representative, you will have access to:
- Comprehensive training and onboarding program, with ongoing support and coaching
- Opportunities for career growth and advancement, with a clear path for promotion
- Ongoing learning and development opportunities, with access to training and education programs
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
Work Environment and Company Culture
As a remote representative, you will have the flexibility to work from home and enjoy a healthy work-life balance. arenaflex is committed to creating a positive and inclusive work environment, with a focus on teamwork, ownership, and involvement. Our company culture is built on the following values:
- Teamwork: We believe in the power of collaboration and teamwork to achieve our goals and objectives.
- Ownership: We take pride in our work and are committed to delivering exceptional results.
- Involvement: We believe in engaging our employees and encouraging their participation in decision-making and problem-solving.
Compensation, Perks, and Benefits
As a Customer Service Sales Representative, you will enjoy a competitive compensation package, including:
- Weekly pay, with compounding bonuses and residual income
- Union benefits with the OPEIU, Local 277
- Comprehensive training and onboarding program, with ongoing support and coaching
- Opportunities for career growth and advancement, with a clear path for promotion
- Ongoing learning and development opportunities, with access to training and education programs
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
Conclusion
If you're passionate about your career and income, and possess excellent communication and customer service skills, we encourage you to apply for this exciting opportunity. Join arenaflex, a leading international company with over 65 years of service, and become part of a dynamic and growing organization that values its employees and offers opportunities for career growth and advancement. Apply now and take the first step towards a rewarding and challenging career as a Customer Service Sales Representative. Apply for this job