Experienced Data Entry Specialist - Live Events & Ticketing at arenaflex

As a leading online ticket marketplace, arenaflex is dedicated to connecting fans with the live events, artists, and teams they love. Since our founding in 2001, we have been driven by a passion for creating memorable experiences. Our culture is built on collaboration, innovation, and a commitment to our people, who we believe are our greatest strength. We've been recognized as one of the top places to work in 2024, and we're excited to continue building products that inspire connections.

Join the arenaflex Team

At arenaflex, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe that our people are the key to our success, and we're committed to providing a work environment that fosters growth, creativity, and innovation. As a Data Entry Specialist, you'll play a crucial role in ensuring that all information about sports, concert, and theater events is accurate and up-to-date on our website and internal systems.

Key Responsibilities

As a Data Entry Specialist, your responsibilities will include:

• Researching and verifying event details, such as date, time, location, venue configuration, and more, for a high volume of live events in the sports and entertainment industry.
• Standardizing event information to ensure consistency across all platforms.
• Accurately linking seller listings to the correct venue seating and map information.
• Continuously auditing event and venue information to maintain accuracy on the website.
• Prioritizing tasks effectively in a fast-paced environment to ensure a positive customer experience.
• Participating in large data gathering and analysis projects related to event information.

Progression in the Role

As you grow in your role, you'll have the opportunity to take on new challenges and responsibilities. Here's what you can expect in the first 90 days:

• First 30 Days:

+ Complete new hire training and get acquainted with team structure and company culture. + Learn about the ticket marketplace industry and your role in enhancing stakeholder experiences. + Familiarize yourself with department protocols for event creation and updates. + Understand the department's long-term goals and how your work impacts other teams.

• First 60 Days:

+ Begin executing tasks independently that positively contribute to the team. + Continue developing your skills and knowledge to advance team goals. + Become more comfortable with higher-level tasks and processes related to issue escalation. + Grow into a more independent worker with strong multitasking abilities.

• First 90 Days:

+ Contribute to refining our methods and technologies to support overall business goals. + Build and maintain internal and external relationships to drive progress. + Gain a comprehensive understanding of the entire event mapping process, including creation, support, and collaboration.

What You'll Bring

To succeed in this role, you'll need:

• A Bachelor's degree in business analysis, finance, computer science, or a related field (preferred).
• Exceptional attention to detail and the ability to analyze industry trends.
• Strong organizational skills and comfort working with large datasets.
• Ability to work both independently and as part of a collaborative team.
• A strong interest in sports, entertainment events, performers, teams, and venues.

Work Schedule

Our work schedule is designed to support a healthy work-life balance. Here's what you can expect:

• Training: Monday-Friday, 8:30 AM - 5:00 PM for the first three weeks. Training is conducted in-person and is paid.
• Regular Hours: 2:30 PM - 11:00 PM. Days off vary by week:

+ Sunday/Monday off + Tuesday/Saturday off + Thursday/Saturday off + Friday/Sunday off

• After training, the role will transition to a hybrid model: 3 days in-office, 2 days remote.

Compensation

We offer a competitive salary and benefits package, including:

• $40,000 annually
• Bi-annual bonuses
• Annual equity opportunities

Our Commitment

At arenaflex, we're committed to creating a workplace that's inclusive, supportive, and empowering. We believe that our people are the key to our success, and we're dedicated to providing a work environment that fosters growth, creativity, and innovation. We're an equal opportunity employer that values diversity and inclusion, and we encourage all qualified candidates to apply.

Apply Now

If you're passionate about creating memorable experiences and are looking for a challenging and rewarding role, apply now to become a Data Entry Specialist at arenaflex. Apply for this job