Experienced Customer Service Representative – Office Operations and Support

At arenaflex, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a Customer Service Representative, you'll play a vital role in ensuring the smooth operation of our daily admin assistant tasks, working closely with our team to optimize procedures and achieve better results. About arenaflex arenaflex has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our customers. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the industry. We're passionate about delivering exceptional service and creating a positive impact on our community. Job Summary We're seeking an experienced Customer Service Representative to join our team. As a key member of our support staff, you'll be responsible for organizing office operations, assisting associates, and ensuring the accuracy and validity of information. If you're a hard-working professional with excellent organizational and communication skills, we encourage you to apply. Responsibilities As a Customer Service Representative, your key responsibilities will include: * Organizing office operations to optimize procedures and improve efficiency * Sorting and distributing communications in a timely manner * Creating and updating records, ensuring accuracy and validity of information * Scheduling and planning meetings and appointments * Monitoring the level of supplies and handling shortages * Resolving office-related malfunctions and responding to requests or issues * Coordinating with other departments to ensure compliance with established policies * Maintaining trusting relationships with suppliers, customers, and colleagues * Performing receptionist duties when needed Preferred Skills While we're open to candidates with various backgrounds, we're looking for individuals with the following skills and experience: * Proven experience as a back-office assistant, office assistant, or in another relevant administrative role * Knowledge of "back-office" computer systems * Working knowledge of office equipment * Thorough understanding of office management procedures * Excellent organizational and time management skills * Analytical abilities and aptitude in problem-solving * Excellent written and verbal communication skills * Proficiency in MS Office * Knowledge of QuickBooks and Excel Why Join Our Team? At arenaflex, we offer a dynamic and supportive work environment, with opportunities for growth and development. As a valued member of our team, you can expect: * Competitive compensation and benefits package * Paid Time Off, including paid birthday and holiday pay * Flexible family scheduling * Continuing education and opportunities for growth * Company-provided uniforms, including an annual boot allowance * Company-provided take-home vehicle * Costco Membership * Company phone * Chiropractic care (4 annual visits) Work Environment and Culture Our office is a collaborative and fast-paced environment, where teamwork and communication are essential. As a Customer Service Representative, you'll work closely with our team to ensure the smooth operation of our daily admin assistant tasks. We're committed to creating a positive and inclusive work environment, where everyone feels valued and supported. Career Growth Opportunities At arenaflex, we believe in investing in our employees' growth and development. As a Customer Service Representative, you'll have opportunities to learn new skills, take on new challenges, and advance your career. We offer a range of training programs, mentorship opportunities, and career development resources to help you achieve your goals. How to Apply If you're a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you! Equal Employment Opportunity arenaflex is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Contact Us If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!

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