Experienced Pre-Licensed Customer Service Representative – Remote Opportunity to Launch Your Insurance Career
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global, digital business services company, we deliver cutting-edge, digitally powered business services that help the world's top brands streamline their operations in meaningful and sustainable ways. With over 500,000 passionate and inspired people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment. If you're looking for a career that offers growth opportunities, a supportive work environment, and a chance to make a real difference, arenaflex is the perfect place for you! We're committed to investing in your future and helping you achieve your goals.
Become a Licensed Insurance Agent with arenaflex's 5-Day Paid Training Program
At arenaflex, we're dedicated to helping our employees succeed in their careers. That's why we offer a comprehensive 5-day paid training program to prepare you for the State Insurance Exam. You'll receive:
- A dedicated trainer to guide you through the training process
- Study materials to help you prepare for the exam
- Coverage of the exam costs
- Scheduling of your state exam
After passing your exam, arenaflex will support you in obtaining your license in the 50 states/territories we operate in. This is a unique opportunity to launch your insurance career and take the first step towards a successful and rewarding career.
Benefits of Working with arenaflex
At arenaflex, we offer a range of benefits that make us an attractive employer. These include:
- Paid Training: We invest in your future and provide comprehensive training to help you succeed.
- Competitive Wages: Our competitive wages ensure that you're fairly compensated for your hard work.
- Full Benefits: We offer a range of benefits, including medical, dental, vision, 401k, and more.
- Paid Time Off: You'll have time to relax and recharge with our generous paid time off policy.
- Employee Wellness and Engagement Programs: We're committed to your well-being and offer a range of programs to support your physical and mental health.
About arenaflex and You
At arenaflex, we believe in a balanced high-tech and high-touch approach to customer service. We combine deep industry and geographic expertise with a collaborative and engaging work environment to make people's lives simpler, faster, and safer. As a Pre-Licensed Customer Service Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll have the opportunity to interact with people from all walks of life and work in a fast-paced environment where no two days are the same. As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go.
Did You Know?
Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit!
Responsibilities
As a Pre-Licensed Customer Service Representative, you'll be responsible for:
- Resolving complex consumer issues and advising first-level representatives on high-level issues
- Assisting policyholders with billing questions and concerns
- Providing support to policyholders with any policy changes requested
- Supporting policyholders' needs by providing recommendations and adjusting as necessary
Qualifications
We're looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you'll need:
- 6 months of customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- 6 months of Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Work from Home Requirements
To work from home, you'll need:
- A reliable internet connection with a minimum subscribed download rate of 25.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps
- An ISP with no packet loss and a ping under 50ms
- Proof of internet speed required
- A clean and quiet workspace
Be One of Our People
At arenaflex, we're committed to creating a culture of inclusion and diversity where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We offer a range of programs to support your well-being and provide a workplace that's conducive to happiness and a healthy work-life balance.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer. We're committed to diversity and inclusion in the workplace and welcome applications from all qualified candidates.
Apply Now
If you're ready to launch your insurance career and join a dynamic and supportive team, apply now! Apply for this job