Experienced Order Entry Coordinator – Remote Opportunity at arenaflex

At arenaflex, we are a dynamic and innovative organization that is revolutionizing the way we approach customer service and order management. As a leading provider of exceptional customer experiences, we are seeking an experienced Order Entry Coordinator to join our team. This is a full-time, 100% remote opportunity that offers the flexibility and autonomy to work from anywhere.

About arenaflex

arenaflex is a forward-thinking organization that is committed to delivering exceptional customer experiences through innovative solutions and cutting-edge technology. Our team is passionate about providing world-class service and support to our customers, and we are looking for like-minded individuals to join our team. As a remote-friendly organization, we offer the flexibility and autonomy to work from anywhere, making it an ideal opportunity for those who value work-life balance and flexibility.

Key Responsibilities

As an Order Entry Coordinator at arenaflex, you will be responsible for accurately entering customer service orders (jobs/contracts) into our service software platform. Your primary responsibilities will include:

• Reviewing approved quotes returned by customers for accuracy, exercising discretion and judgment in assessing their validity.
• Setting up new customer contracts in Service Trade based on approved quotes.
• Assigning service lines to contracts as required.
• Reviewing repair quotes and ensuring jobs are assigned to the appropriate job.
• Verifying customer's tax status and contract details, ensuring accuracy and compliance with applicable tax regulations.
• Assigning applicable customers' assets as needed for job.
• Assigning customers' labor contract to jobs, abiding by appropriate labor allocation agreements.
• Collaborating with the sales team to request required documentation as needed.
• Adhering to standard operating procedures (SOPs) to ensure all data is entered both with consistency and in compliance with approved standard practices.
• Other duties as assigned.

What We Are Looking For

We are seeking an experienced Order Entry Coordinator who possesses the following qualifications:

• High School Diploma/GED is required.
• An associate degree in business or supply chain is desirable.
• Bachelor's degree or equivalent related experience a plus.
• 3-5 years of office experience/data entry/customer service.
• Candidate must have proficient knowledge of accounting processes.
• Experience with JD Edwards Enterprise One and Service Trade preferred.
• Experience in service-related industry is desired.
• Proficient with Microsoft office applications including Excel, Word, and Outlook.
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong verbal and written communication and interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent written and spoken English language skills, with the ability to communicate professionally.
• Strong analytical and problem-solving skills with attention to detail.
• Strong organizational skills with the ability to prioritize and manage multiple competing priorities.
• Strong documentation and data entry skills.
• Ability and enthusiasm to learn quickly.
• Self-motivated, high-energy, independent worker, and strong team member.
• Ability to focus on problem resolution rather than just problem identification. Creativity and critical thinking are required.

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Experience with JD Edwards Enterprise One and Service Trade is preferred.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and spoken English language skills, with the ability to communicate professionally.
• Strong organizational skills with the ability to prioritize and manage multiple competing priorities.
• Strong documentation and data entry skills.
• Ability to learn quickly and adapt to new systems and processes.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As an Order Entry Coordinator, you will have the opportunity to:

• Develop your skills and knowledge in accounting processes, data entry, and customer service.
• Work with a dynamic and innovative team that is passionate about delivering exceptional customer experiences.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Participate in training and development programs to enhance your skills and knowledge.
• Take on additional responsibilities and challenges to advance your career.

Work Environment and Company Culture

As a remote-friendly organization, we offer the flexibility and autonomy to work from anywhere. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a work environment that is collaborative, innovative, and fun. At arenaflex, we value:

• Work-life balance and flexibility.
• Open communication and collaboration.
• Continuous learning and development.
• Innovation and creativity.
• Customer satisfaction and loyalty.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: $45,000 - $60,000 per year, depending on experience.
• Benefits: Health, dental, and vision insurance, 401(k) matching, and paid time off.
• Perks: Flexible work arrangements, professional development opportunities, and a fun and collaborative work environment.

How to Apply

If you are a motivated and experienced Order Entry Coordinator who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and free from discrimination. Apply for this job