Experienced Full Stack Data Entry Specialist – Remote Work Opportunity at arenaflex

At arenaflex, we're on a mission to revolutionize the way we travel and connect with each other. As a global airline, we're committed to creating a more inclusive and diverse workforce that reflects the communities we serve. We're not just looking for candidates with the right skills and experience; we're looking for individuals who share our passion for innovation, customer satisfaction, and teamwork. As an Experienced Full Stack Data Entry Specialist, you'll play a critical role in supporting our Catering Operations & Logistics team. You'll be responsible for overseeing the day-to-day activities of our catering partners, ensuring a safe and healthy food preparation process, and driving improvements in operational efficiency and customer satisfaction.

About arenaflex

arenaflex is a global airline that's committed to making a positive impact on the communities we serve. We're a company that values diversity, equity, and inclusion, and we're dedicated to creating a workplace culture that's inclusive, supportive, and empowering. Our employees are our greatest asset, and we're committed to providing them with the training, resources, and opportunities they need to succeed.

Key Responsibilities

As an Experienced Full Stack Data Entry Specialist, you'll be responsible for:

• Providing oversight and guidance to our catering partners to ensure a safe and healthy food preparation process
• Analyzing working performance and customer satisfaction data to identify trends, develop insights, and drive improvements
• Collaborating with cross-functional teams to develop and implement process improvements, including menu enhancements and operational efficiency initiatives
• Leading regular reviews to ensure compliance with Catering Activities Business Manual, arenaflex Health Guidelines, and other regulatory requirements
• Providing support for investigations related to health episodes, including medical action planning
• Coordinating the execution of new menu ideas and service enhancements
• Offering local support for drives like technology enhancements, changes to working performance metrics, process compliance, and more
• Collaborating with CSC and leadership groups to support change management and communication plans for drives; offering local support and monitoring the adoption and progress of new drives
• Ensuring strong communication and proactive engagement with airport partners, including Inflight, SOC, Customer Support, Ramp Administration, and the Business Office
• Participating in key airport meetings to stay connected with partners and address operational challenges
• Acting as a knowledgeable leader to provide guidance and support to catering partners and local working groups

Requirements

To be successful in this role, you'll need:

• A Bachelor's degree in a relevant field (Design, Business, or related field) or 4 years of relevant work experience
• 2+ years of experience in an Expert, Operations, Counseling, or Designing role
• Project leadership experience
• Strong interpersonal skills, and the ability to build relationships and engage with leaders and advanced employees from diverse cultures and working divisions
• Successful business writing and speaking skills and confidence engaging with all levels of management
• Microsoft Excel, Word, and PowerPoint skills
• Self-starter with the ability to both execute independently and effectively work together in a team environment
• Ability to work during non-standard hours and peak periods when required to support a global 24/7/365 operation, and to work in controlled and uncontrolled operational conditions
• Willingness to work full-time at an airport-based location
• Ability to be available and work beyond regular business hours to support the operation
• 2+ years of experience in a salaried (non-hourly) Investigator, Operations, Counseling, or Designing role
• Legally authorized to work in the US for any employer without sponsorship
• Effective fulfillment of interview expected to meet work requirements
• Strong, reliable attendance is a fundamental requirement of the position; remote and hybrid work options are not relevant to this role

Preferred Qualifications

While not required, the following qualifications will give you a competitive edge:

• Bachelor's or postgraduate education
• 2+ years of Modern Designing work experience
• 2+ years of carrier catering, airport operations, manufacturing, or other activities salaried (non-hourly) experience
• HACCP, PCQI, or similar food handling certifications
• Familiarity with more than one language

Benefits

As an arenaflex employee, you'll enjoy a competitive compensation package, including:

• A salary range of $60,000 to $85,000, based on work-related, non-discriminatory factors like experience, education, and skills
• A comprehensive benefits package, including medical, dental, vision, life, accident, and disability insurance
• Parental leave, employee assistance program, employee, paid time off, and 401(k) plan with employee and company contribution opportunities
• Flight honors and other perks

Diversity, Equity, and Inclusion

arenaflex is an equal opportunity employer. We initiate, utilize, prepare, redress, and advance without regard to race, religion, color, national origin, gender character, sexual direction, actual capacity, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are given reasonable accommodation to participate in the employment process or screening, to perform essential work capabilities.

How to Apply

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our commitment to diversity, equity, and inclusion. Apply for this job