Experienced Full Stack Product Manager – Client Experience & Innovation

At arenaflex, we're revolutionizing the way people shop and live by leveraging cutting-edge technologies to deliver unparalleled convenience and customer satisfaction. Our InHome team is on a mission to make grocery shopping a breeze for busy families and individuals who need an extra hand. We're seeking a talented and innovative Product Manager to lead the client experience and drive the next frontier of accommodation for our customers.

About arenaflex

arenaflex is a fast-paced and inventive organization dedicated to making shopping and finding ways to make our customers' lives simpler. We're committed to fundamentally improving the lives of our clients by eliminating the hassle of planning and shopping from their daily lives. Our team is passionate about using technology to create seamless and personalized experiences that exceed our customers' expectations.

The Role

As a Product Manager, you'll be responsible for defining and driving the product vision for the InHome client experience. You'll partner closely with our client success team and work cross-functionally to gather insights and buy-in on initiatives to keep our customer satisfaction scores high. You should be highly autonomous, creative, customer-focused, and comfortable working across both web and mobile stages.

Key Responsibilities

* Define and develop an item strategy for the InHome client experience

• Build the product roadmap
• Collaborate with internal partners to push the envelope on creating the best client experience
• Analyze progress of features through data and key metrics and be able to communicate wins and opportunity areas to leadership effectively
• Define product KPIs and adjust the product to keep meeting KPIs
• Lead client research and translate their needs into requirements and business impact
• Act as a friendly, supportive resource and advocate for clients and their concerns
• Launch new features on time and with a high level of quality including testing and QA

What You'll Need

* 5+ years of experience working as a product manager, with a degree in software engineering, computer science, business, or related field, or equivalent relevant experience

• Specialization in product design for client experience; ideation to launch
• Experience driving product vision and go-to-market strategies
• Passion for emerging technologies

You Will Knock Us Off Our Feet If

* You can create and present critical experiences that step up into business systems, objectives, and opportunities

• Experience working in a lean or agile environment
• Experience with last-mile product management
• You have prior startup, incubator experience, balancing technical and business requirements

Benefits and Advantages

Beyond competitive compensation, you can receive bonus awards for your performance. Other amazing benefits include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, various health plans, and much more.

Equivalent Opportunity Business

arenaflex, Inc. is an Equivalent Opportunity Business - By Choice. We believe we are best suited to help our partners, clients, and the communities we serve live better when we truly know them. That means getting it, respecting, and valuing diversity in styles, experiences, personalities, ideas, and opinions - while being inclusive, always.

What Our Identity is

Join arenaflex and your work could help over 275 million worldwide customers live better every day. Yes, we are the Fortune #1 organization. But you'll quickly find we're an organization who believes you should feel proud to bring your whole self to work. A career at arenaflex is where the world's most complex challenges meet a kinder lifestyle. Our mission extends far beyond the walls of our stores. Join us and you'll find the reason why we are a world leader in diversity and inclusion, sustainability, and community involvement. From the very first moment, you'll be empowered and prepared to achieve the best work of your life.

Compensation and Perks

At arenaflex, we offer serious compensation as well as performance-based bonus awards and other amazing benefits for a happier brain, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy cost reimbursement, and much more.

PTO and PPTO

You will also get PTO as well as PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you get depends on your work arrangement and length of service. It will meet or exceed the requirements of paid sick leave regulations, where applicable.

Live Better U

Live Better U is a Walmart-paid training benefit program for full-time and part-time partners in Walmart and Sam's Club offices. Programs range from high school completion to four-year college degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully paid for by arenaflex.

Qualification Requirements

Qualification requirements apply to certain benefits and may depend on your work arrangement and length of service. Benefits are subject to future developments and may be subject to a specific plan or program terms.

Additional Compensation

Additional compensation includes yearly or quarterly performance rewards.

Additional Compensation for Specific Positions

- Stock

Minimum Capabilities

Illustrated below are the expected minimum capabilities for this position. If none are listed, there are no minimum capabilities. Choice 1: Four-year degree in software engineering, computer science, or related field and 7 years' experience in product management. Choice 2: 9 years' experience in product management or related field.

Preferred Capabilities

Framed below are the discretionary preferred capabilities for this position. If none are listed, there are no preferred capabilities. Graduate degree in Software Engineering, Computer Science, Business Organization, or related field and 6 years' insight as a product manager, preferably handling customer-facing, large-scale, highly complex B2B/C products. We value candidates with a background in creating comprehensive digital experiences, demonstrating expertise in executing Web Content Accessibility Guidelines (WCAG) 2.2 AA principles, assistive technologies, and incorporating digital accessibility seamlessly. The ideal candidate would be familiar with accessibility best practices and join us as we continue to make accessible products and services observing arenaflex's accessibility guidelines and rules for supporting a comprehensive culture. Apply Job! Apply for this job