Portfolio Manager, Central Labs

Work Schedule Standard (Mon-Fri) Environmental Conditions Office

Job Description

Role: Portfolio Manager, Central Laboratory Location: United States Details: Full time, fully remote This is a fully remote role supporting our Global Central Laboratories. We welcome applicants from all locations within the US. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. Join our collaborative team as a Portfolio Manager at Thermo Fisher Scientific, where you'll advance critical initiatives that enable our customers to make the world healthier, cleaner, and safer. In this role, you'll manage complex projects across multiple functions, overseeing technical implementations and process improvements. You'll coordinate with cross-functional teams to ensure successful project delivery across an assigned Strategic account. Working with stakeholders at all levels, you'll facilitate communications, monitor progress, and ensure alignment with organizational goals. What You'll Do:

• Accountable for overall portfolio management, deliverables and client relationship and satisfaction
• Provides oversight and coordination of client portfolio for high value or pivotal client account studies. Provides oversight to internal departments and external clients to ensure the project requirements are understood, agreed and followed at all times, this requires negotiating and real-time decision making with the client.
• Facilitates the flow of technical information to all stakeholders.
• Consults and utilizes the scientific input of laboratory management and technical staff to manage portfolio deliverables
• Facilitate portfolio-wide meetings and attend program meetings for visibility and escalation.
• Collaborates with Business Development and Finance to develop and capitalize on new opportunities to expand client portfolios.
• Ownership of strategic governance meetings: prepare, lead and drive actions
• Participate in Tiered Accountability to support portfolio risk mitigation
• Ownership of large or complex portfolio contracts, contract renewals, and supports securing new opportunities for growth and expansion of the portfolio
• Oversight of revenue recognition for the portfolio
• Provide training and mentorship for Program Manager I, Program Manager II and Program Manager III.
• Drive consistency with program management processes and tools across program managers and team, support harmonization efforts across departments and sites
• Communicate and escalate priorities and risks to manage the portfolio timelines and relationship

Key Requirements: Education and Experience

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years) or equivalent combination of education, training, & experience.

Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills and Abilities:

• Demonstrated experience providing portfolio-level oversight for central laboratory studies
• Strong client relationship management and stakeholder engagement skills
• Advanced project and portfolio coordination capabilities, including risk and financial oversight
• In-depth knowledge of clinical trial and central laboratory operations
• Strong analytical, judgment, and problem-solving skills
• Effective written, verbal, and presentation skills
• Demonstrated discretion in handling confidential and sensitive clinical and business information
• Proven ability to mentor and support project management staff in a matrixed environment
• Ability to influence outcomes across cross-functional teams without direct authority
• Ability to manage competing priorities in a complex and fast-paced environment

Work Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require travel. (Recruiter will provide more details.)

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