Program Coordinator

The City of Fremont's Human Services Department is recruiting for: Program CoordinatorVIEW OUR RECRUITMENT BROCHUREThe DepartmentThe Human Services Department (HSD) delivers and supports services by forging long-term community partnerships, engaging with and building the capacity of the community to do its own problem-solving, and leveraging financial and volunteer resources.The Position

The Program Coordinator will provide supervision and oversight of the Fremont Family Resource Center (FRC) Volunteer Income Tax Assistance Program (VITA). In addition, this position will be responsible for overall FRC communications, marketing, and event planning. This position will be required to work a varied work schedule which will include weekdays, evenings, and Saturdays.

Examples of Duties

VITA program design and implementation. Duties include, but not limited to:

Ensure VITA site compliance as outlined by the IRS.

Manage and update calendaring system.

Manage day-to-day operations of VITA site(s) to include set-up (moving furniture, setting up laptops and printers, preparing food, clean-up, and washing dishes). Must have the ability to lift up to 50 pounds with help from other staff.

Meet with VITA coaches to develop, coordinate, and deliver training curriculum.

Maintain program documentation and write reports.

Recruit volunteers and attend county-wide meetings as appropriate.

Serve as marketing, communication, and service integration lead for the Fremont Family Resource Center. Must be comfortable with public speaking, creating and delivering presentations.

Plan, coordinate, and implement the Fremont Family Resource Center annual Day Away Conference and other FRC events.

Application ProcessThe first review of applications is 12:00 p.m., April 10, 2026.  The recruitment may close without notice after this date, so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application.To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection ProcessThe process may include oral panel and individual interviews, professional reference checks, fingerprint check for criminal history, and other related test components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Oral board interviews are tentatively scheduled for the week of April 20.Reasonable AccommodationHuman Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing [email protected] Us For additional information, please contact Human Resources Department at: [email protected] information contained herein is subject to change and does not constitute either an expressed or implied contract. ______________________________________________________________________Program Coordinator Class SpecificationProgram Assignment:• Serves as a member of a departmental team providing programs and services designed to improve the quality of life of City residents. • Administers one or more program areas. • Assumes direct responsibility for program design and implementation. • Oversees day-to-day program operations. • Conducts meetings with community groups, employers, service providers and/or members of the community. • Serves as liaison to citizen advisory bodies. • Manages fee collections and deposits. • Develops and implements program market strategies including print media and public events. • Coordinates programs with community service providers. • Performs outreach/public-speaking activities to promote program(s) in the community. • Maintains program documentation. • Assists with set up of facility. • Assists in instances where citizens slip or fall. • Prepares written and statistical reports. • Supervises service and/or clerical staff, interns and volunteers. • Participates in meetings as required within department, senior center and city.Facility Assignment:• In absence of manager, oversees facility operations. • Schedules program events. • In absence of manager, arranges facility and grounds maintenance and repairs with appropriate City staff or outside vendor(s). • Prepares written and statistical reports.Marginal Functions• Manages system for facility rental, including rent fee collection and deposit. • Other duties as assigned.Knowledge, Skills and AbilitiesKnowledge of: The techniques and methodology of educational, social service, and recreational program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; cost center budgeting; practices and techniques used to hire and train staff and volunteers; practices of supervision; program marketing and public relations techniques; the preparation of written and verbal reports.Ability to: Plan, organize, and implement assigned programs; gather data and report customer satisfaction feedback; determine and implement the appropriate course of action in emergency or stressful situations; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; assist staff, interns and volunteers in establishing effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; evaluate staff effectiveness and prepare performance appraisals; work independently; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing.Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.Education/ExperienceAny combination of education and/or experience that has provided the knowledge and abilities necessary for satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and abilities would include: Bachelor's Degree or equivalent from an accredited college or university in recreation, social services, or a related field and one year of experience in programs for youth, elderly, or families; OR Two years of undergraduate school at an accredited college or university with course work in recreation, social services, or a related field and three years of experience in programs for youth, elderly, or families; OR Training and experience equivalent to five years of municipal community services employment in programming for youth, elderly, or families. Two years supervisory experience is desirable.Licenses/Certificates/Special RequirementsPosition incumbents may be required to work other than normal office hours. This position requires the ability to travel independently within and outside of the City limits to fulfill assigned duties and responsibilities.Physical and Environmental DemandsRare = 66%Sitting: Occasional to Frequent – variesWalking: Occasional to FrequentStanding: OccasionalBending (neck): Occasional to FrequentBending (waist): OccasionalSquatting: RareClimbing: NeverKneeling: NeverCrawling: NeverJumping: NeverBalancing: NeverTwisting (neck): OccasionalTwisting (waist): OccasionalGrasp - light (dominant hand): Frequent – papers, desk itemsGrasp - light (non-dominant): OccasionalGrasp - firm (dominant hand): Rare (maybe more on set up days)Grasp - firm (non-dominant): RareFine manipulation (dominant): Frequent - writing, keyboardFine manipulation (non-dominant): Occasional - keyboardReach - at/below shoulder: Occasional to FrequentReach – above shoulder level: RarePush/pull:Up to 10 lbs. Rare – doors, drawers11 to 25 lbs. Never26 to 50 lbs. Never51 to 75 lbs. Never76 to 100 lbs. NeverOver 100 lbs. NeverLifting:Up to 10 lbs. Frequent11 to 25 lbs. Rare to Occasional (most on set up days/events)26 to 50 lbs. Rare – some tables51 to 75 lbs. Never76 to 100 lbs. NeverOver 100 lbs. NeverCarrying:Up to 10 lbs. Occasional11 to 25 lbs. Rare26 to 50 lbs. Rare51 to 75 lbs. Never76 to 100 lbs. NeverOver 100 lbs. NeverCoordination:Eye-hand: RequiredEye-hand-foot: Not requiredDriving: RequiredVision: Acuity, near: Required - drivingAcuity, far: Required - drivingDepth perception: Required - drivingAccommodation: Required - drivingColor vision: Required - drivingField of vision: Required - drivingTalking:Face-to-face contact: RequiredVerbal contact w/others: RequiredPublic: RequiredHearing:Normal conversation: RequiredTelephone communication: RequiredEarplugs required: Not requiredWork environment:Works indoors, works outdoors, exposure to extreme hot or cold temperature, exposure to slippery or uneven walking surfaces, using computer monitor, works around others, works alone, works with others.Class Code: 7538FLSA: Non-exemptEEOC Code: 3Barg. Unit: CFEAProbation: 12 monthsRev.: 11/15

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